Avaya IP Office User Manual
Page 83
Voicemail Pro Installation
Page 83
EN-S Issue 01b (20 June 2011)
IP Office
IP Office Configuration: System Settings
·
Voicemail Channel Reservation
For calls going to voicemail from the IP Office, the IP Office can restrict how many sessions of various types are
active at the same time. See
.
·
DTMF Breakout (IP Office 5.0)
Previous breakout numbers for a user mailbox were set through the
. IP Office 5.0+
allows system defaults to be set. These are then applied to all user mailboxes unless the users own settings
differ.
·
Reception / Breakout (DTMF 0)
The number to which a caller is transferred if they press 0 while listening to the mailbox greeting rather
than leaving a message (*0 on embedded voicemail).
·
For systems set to Intuity emulation mode, the mailbox user can also access this option when
collecting their messages by dialing *0.
·
If the mailbox has been reached through a call flow containing a Leave Mail action, the option
provided when 0 is pressed are:
·
For IP Office mode, the call follows the Leave Mail action's Failure or Success results
connections depending on whether the caller pressed 0 before or after the record tone.
·
For Intuity mode, pressing 0 always follows the Reception / Breakout (DTMF 0) setting.
·
Breakout (DTMF 2)
The number to which a caller is transferred if they press 2 while listening to the mailbox greeting rather
than leaving a message (*2 on embedded voicemail). For pre-5.0 systems this option is not support for
Voicemail Pro running in IP Office mailbox mode.
·
Breakout (DTMF 3)
The number to which a caller is transferred if they press 3 while listening to the mailbox greeting rather
than leaving a message (*3 on embedded voicemail). For pre-5.0 systems this option is not support for
Voicemail Pro running in IP Office mailbox mode.
·
SIP Settings
These options are available when the IP Office configuration contains a SIP line or H323 SCN line. The values
may be used when the voicemail server makes calls using a SIP trunk or to a SIP device.
·
SIP Name: Default = User name.
The value from this field is used when the From field of the SIP URI being used for a SIP call is set to Use
Internal Data.
·
SIP Display Name (Alias): Default = User name.
The value from this field is used when the Display Name field of the SIP URI being used for a SIP call is
set to Use Internal Data.
·
Contact: Default = User name.
The value from this field is used when the Contact field of the SIP URI being used for a SIP call is set to
Use Internal Data.
·
Anonymous: Default = Off.
If the From field in the SIP URI is set to Use Internal Data, selecting this option inserts Anonymous into
that field rather than the SIP Name set above.
3. Click OK to save any changes.
4. Send the configuration back to the IP Office.
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