Email, Mapi, Smtp sender – Avaya IP Office User Manual

Page 96: 1 mapi, 2 smtp sender, 3 email

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Voicemail Pro Installation

Page 96

EN-S Issue 01b (20 June 2011)

IP Office

6.3 Email

The Email tab is used to configure which email mode the voicemail server should use and the settings for that mode.

6.3.1 MAPI

This form is used to configure MAPI settings for use by the voicemail server. Not supported for use with a Linux based
server.

·

Enable MAPI
Selecting this option will switch the voicemail server to using MAPI for its email options rather than SMTP.

·

Profile
This is used to select the MAPI email account the voicemail server should use to provide visibility to the email
account mailboxes for which it requires access. The profile must exist within the MAPI email client on the
server PC and must be useable by the Windows account under which the Voicemail Pro service is running.

6.3.2 SMTP Sender

These settings are used to configure the SMTP server and server account that the voicemail server uses for sending emails
using SMTP.

Multiple servers can be configured. The first entry specifies the default SMTP server used for sending emails if there is no
other entry matching the domain specified in the email destination address. Additional servers can be added when
different settings are required for sending emails to specific domains. For example, the default may be configured for the
customer's internal network exchange server with addition entries added for emails to external email domain addresses
such as yahoo.com.

·

Messaging Between Voicemail Servers
VPNM, distributed voicemail servers and primary/backup voicemail servers all use SMTP to exchange information
and messages between the voicemail servers. When that is the case the first entry in the SMTP Sender list must
be the one used and needs to be configured for that service with the domain and server setting both matching the
IP address or fully qualified domain of the voicemail server.

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