Avaya IP Office User Manual

Page 37

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Voicemail Pro Installation

Page 37

EN-S Issue 01b (20 June 2011)

IP Office

Windows Server Installation: UMS Web Services

5. In the

Licenses section check that the License Status of the licenses is now shown as Valid.

6. Start the Voicemail Pro client

7. Select Help | About.

8. The screen should list the Web Services as Started and should show the number of UMS licenses.

Configure Users for UMS

1. Start IP Office Manager.

2. Receive the configuration from the IP Office system hosting the user.

3. Select

User and then select the required user.

4. Set their Profile to either Teleworker or Power User.

5. Select the Voicemail tab. Enable UMS Web Services. Click OK.

6. Merge the configuration back to the IP Office.

Configuring Hunt Groups for UMS

Access to hunt group mailboxes using UMS is supported for Voicemail Pro 5.0+.

1. Start IP Office Manager.

2. Receive the configuration from the IP Office system hosting the hunt group.

3. Select the hunt group.

4. Click on the Voicemail tab.

5. Enable UMS Web Services. Click OK.

6. Merge the configuration back to the IP Office.

UMS Web Voicemail and ContactStore

It is possible to run ContactStore and UMS Web Voicemail on the same server PC. However some additional steps are
required following installation in order to allow browser access to both applications.

1. Install UMS web voicemail.

2. Install ContactStore.

3. Reboot the server.

4. Within services, stop the ContactStore service.

5. Using a web browser access a voicemail mailbox using UMS web voicemail.

6. Restart the ContactStore service.

7. Both application should now be accessible via web browser.

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