Avaya IP Office - Manual (Page 123)

Voicemail Pro Installation Page 123
EN-S Issue 01b (20 June 2011) IP Office
Centralized Voicemail Pro: Installation Notes
4. DNS Host Routing (Optional)
SMTP operation uses fully qualified domain names that need to be resolved to IP addresses by the network's DNS
server. To guarantee name resolution, the hosts files on each server can be used. Note however that if this method
is used, any changes to IP addresses of servers will need to be reflected in the file update. Locate the file C:
\Windows\System32\drivers\etc\hosts and open it in a text editor such as WordPad. Add IP address and fully
qualified domain name entries for each of the other voicemail servers.
Voicemail Pro Configuration
In all scenarios, each Voicemail Pro server should use the same basic configuration settings, ie. the same voicemail mode
(Intuity or IP Office) and the same housekeeping settings.
IP Office Configuration
Configuring Distributed Voicemail Server Operation
1. The centralized voicemail server for the SCN and its central IP Office are configured as normal.
2. Each IP Office not hosting a distributed voicemail server is configured with the Voicemail Type set to Centralized
Voicemail.
· The Voicemail Destination is set the Outgoing Group ID of the H323 trunk to the central IP Office hosting
the centralized voicemail server.
Configuring Distributed Voicemail Server Operation
1. The centralized voicemail server for the SCN and its central IP Office are configured as normal.
2. The Voicemail Pro server software is installed as normal any distributed voicemail server PC's. The distributed
voicemail server is not specifically configured as being a distributed server.
3. Each IP Office hosting a distributed voicemail server is configured with the Voicemail Type set to Distributed
Voicemail.
· The Voicemail Destination is set the Outgoing Group ID of the H323 trunk to the central IP Office hosting
the centralized voicemail server.
· The Voicemail IP Address is set to the IP address of the PC running the distributed voicemail server for the
IP Office.
Configuring Backup Server Operation
1. The Voicemail Pro server software is installed as normal on the backup server PC. The voicemail server is not
specifically configured as being a backup server.
2. The central IP Office hosting the primary voicemail server is configured with the IP addresses of both the primary
voicemail server and the backup voicemail server.
3. The other IP Offices are configured for centralized or distributed voicemail as normal.