Avaya IP Office - Manual (Page 49)

Voicemail Pro Installation Page 49
EN-S Issue 01b (20 June 2011) IP Office
Windows Server Installation: Voicemail Email
To add a server, click on the . icon. To edit the server, click on the icon. To delete a server entry, click on .
· Mail Domain
This field is used differently depending on whether it is the first entry in the list or not:
· For the first server entry in the list:
This is the default outgoing email settings. It also sets the mail destination domain on which the voicemail
server filters incoming messages (see below) and so is repeated on the
SMTP Receiver tab.
· Messaging Between Voicemail Servers
For messaging between voicemail servers, the first entry in the SMTP Sender list must be the one
configured and used. Each server uses the SMTP server service on the same server PC as the voicemail
service. For example a Windows based servers uses the SMTP email provided by the IIS on the same
server. The voicemail service also uses the domain set to filter incoming SMTP mails received by the SMTP
server. For this to work, the domain entered should be the fully qualified name of the server on which the
voicemail server is running, for example vmpro1.example.com. Any incoming messages where the
recipient mail domain is not exactly the same as the specified domain are ignored. The recipient can either
by vmsyncmaster, vmsyncslave or the name or extension of a mailbox on the Voicemail Pro server, for
example [email protected] or [email protected].
· For subsequent entries:
The domain specifies that these settings should be used for emails sent to the matching domain. The entry
must be a fully qualified name resolvable by DNS or an IP address.
· Server
This specifies the IP address or fully qualified domain name of the SMTP server to which messages are sent.
· For the first server entry in the list:
Where messaging between voicemail servers is being used (central, backup and or distributed servers), the first
entry is used and will match the domain set above.
· For subsequent entries:
It will be the address of the email server that will handle emails for recipients other than another voicemail server
on the network.
· Port Number
This is port to which messages are sent, usually 25.
· Sender (Identifier)
Note that some servers will only accept emails from a specific sender or sender domain. If left blank, the voicemail
server will insert a sender using either the email address set for the voice mailbox user if set or otherwise using the
best matching name it can resolve from the IP Office.
· Server Requires Authentication
This check box indicates whether the connection to send SMTP messages to the mail server requires authentication
with that server. The authentication will typically be to the name and password of a mailbox account configured on
that server.
· Account Name
Sets the name to use for authentication.
· Password
Set the password to use for authentication.
· User Challenge Response Authentication (Cram MD5)
If this check box is selected, the name and password are sent using Cram MD5.
6. Click OK.
7. Click Save and Make Live.
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