Avaya IP Office - Manual (Page 31)

Voicemail Pro Installation Page 31
EN-S Issue 01b (20 June 2011) IP Office
Windows Server Installation: Upgrading
2.4 UMS Web Services
Voicemail Pro 4.2+ adds support for user mailboxes to be accessed using the additional methods listed below. For
Voicemail Pro 5.0+ this has been expanded to include hunt group mailboxes.
· IMAP Email Client Support
This method allows mailbox access using any email client that supports IMAP, for example Outlook and Lotus Notes.
The Voicemail Pro server PC acts as the IMAP server.
· Web Voicemail Access
This method alls mailbox access using a web browser. Messages can be played back to an IP Office phone extension
or through the PC if the browser is audio enabled. Web voicemail requires the voicemail server to also run IIS and
PHP.
· UMS Exchange 2007 (Voicemail Pro 5.0+)
A user or group can be configured to have their voicemail messages forwarded to the inbox of an Exchange 2007
email account. Telephone, including Visual Voice, mailbox access is redirected to that email inbox as the store for
voicemail messages. Alternatively the user can access their voicemail messages using Outlook 2007 or any other
mechanisms supported by Exchange 2007. Voicemail messages in an Exchange 2007 inbox are not visible to UMS
IMAP and UMS Web Voicemail, however Exchange 2007 provides its own methods for IMAP and web browsing of
Exchange mailboxes.
Use of these options requires the user to be licensed, either using an appropriate IP Office user profile license or the
legacy UMS Web Services license.
Feature Web
Voicemail
IMAP Client Exchange
2007
Playback via PC.
Playback via User Extension. [1]
Save message Wav to PC.
Forward messages to other voicemail
mailbox.
Forward messages to other email mailbox.
Undelete manually deleted messages.
Mark message as unread.
Change voicemail password.
Show Message Types Web
Voicemail
IMAP Client Exchange
2007
- New (Unread).
- Old (read).
- Saved.
- Priority.
- Private. [2]
- Deleted.
1. Exchange 2007 Unified Messaging supports the playback of messages through a range of options controlled and
configured on the exchange server.
2. Private messages are not indicated, however the web voicemail will not allow the forwarding of private messages.