Web voicemail installation, 2 web voicemail installation – Avaya IP Office User Manual

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Voicemail Pro Installation

Page 35

EN-S Issue 01b (20 June 2011)

IP Office

Windows Server Installation: UMS Web Services

2.4.2 Web Voicemail Installation

Voicemail Pro 4.2+ support web access to user mailboxes. Users are then able to play their messages, mark them as
saved or deleted, or forward messages to another mailbox. Playback is through an IP Office extension or through the
audio facilities of the PC.

Web Voicemail Installation Requirements

The Web Voicemail component is selectable as part of a custom Voicemail Pro installation. Note the pre-requisites below
before doing the Web Voicemail installation.

·

o IIS Web Server
Must be installed on the voicemail server PC before the Voicemail Pro Web Voicemail component is installed.

·

o PHP
Web Voicemail uses PHP. If an existing PHP is not detected, the Voicemail Pro installation will install its own
PHP.

·

o Licenses
The use of Web Voicemail and the number of users who can be configured to access it are controlled by the UMS
Web Services license entered in the IP Office configuration.

UMS web services can be licensed in a number of ways by licenses added to the IP Office configuration:

·

User Licensing
User licensing is done as follows.

·

Users whose Profile is set to Teleworker User or Power User can be enabled to UMS if required. This
requires Teleworker Profile or Power User Profile licenses.

·

User's whose Profile is set to Basic User can be licensed using legacy UMS Web Services licenses.

·

Hunt Group Licensing
Hunt groups are licensed by UMS Web Services licenses.

·

o Computer Name\URL
The computer name is used as part of its URL on the network. Ensure that the name is set to something that
appropriately indicates its purpose and that can be used as part of the URL for the web server within the customer's
domain.

·

o Remove IMS
Voicemail Pro UMS is not supported on systems that are using Voicemail Pro IMS. IMS must be removed before
UMS can be selected for installation.

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