The voicemail pro email action – Avaya IP Office User Manual

Page 62

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Voicemail Pro Installation

Page 62

EN-S Issue 01b (20 June 2011)

IP Office

2.5.3.3 The Voicemail Pro Email Action

The

eMail action in Voicemail Pro can be used to send messages via email in response to caller actions in the

voicemail call flow. The action can also attach a wav file.

In the example above, the eMail action follows a Voice Question action. The $ in the eMail action's Attach file to
email
field instructs it to use the file recorded by the preceding Voice Question action.

The same method can be used with a Leave Mail action. Note however that the Leave Mail action must be set to a valid
target mailbox which will then have a copy of the message.

Alternatively, the eMail action can attach a prerecorded wav file by specifying the file name. That named file can be
created by an Edit Play List action.

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