Avaya IP Office - Manual (Page 64)

Voicemail Pro Installation Page 64
EN-S Issue 01b (20 June 2011) IP Office
2.6.1 Installing Generic Text to Speech
To install Text to Speech:
1. Install and test Voicemail Pro as normal.
2. Using IP Office Manager, add the Advanced Edition or VMPro TTS (Generic) license into the IP Office
configuration. Send the new configuration to the IP Office system.
3. Reload the IP Office configuration into IP Office Manager and check that the status of the license has changed to
Valid.
4. The Voicemail Pro installation includes the default Microsoft TTS engines (Microsoft Sam, Mike, Mary and Simplified
Chinese) as standard. If another third-party SAPI 5 compatible TTS engine is going to be used, install that software.
5. If the system is licensed for generic TTS, Voicemail Pro will automatically discover any SAPI 5 installed engine. If
there is no 3rd party engine installed then the Microsoft 3rd party engine is used.
2.6.2 Installing Avaya Text to Speech
The Avaya TTS engine for Voicemail Pro is supplied on separate DVD's (x2) from the Voicemail Pro software .
To install Avaya Text to Speech:
1. Install and test Voicemail Pro as normal.
2. Using IP Office Manager, add the VM Pro TTS (ScanSoft) license into the IP Office configuration. Send the new
configuration to the IP Office system.
3. Reload the IP Office configuration into IP Office Manager and check that the status of the license has changed to
Valid.
4. Insert the first Avaya TTS DVD. The installation should auto-start.
5. Follow the prompts and install the required languages.
6. If the system is licensed for Avaya TTS, the ScanSoft engine is automatically used.
2.6.3 Setting Up Text To Speech to Read Email
In conjunction with MAPI email clients and Exchange server, TTS can be used to read new e-mails in a user's email inbox
when they access their voicemail mailbox.
· The Voicemail Pro server must have been installed and configure to support voicemail email using a MAPI client
.
· Email reading can only be enabled for IP Office users whose Profile setting is set to Mobile User or Power User. That
requires the IP Office to have Mobile User Profile or Power User Profile licenses.
· This feature is supported only for Intuity mode. Users hear their new voicemail messages and then the number of
"Messages with text". Before each email is spoken, details of who it is from, when the message was sent and the
size are given. This allows large or non-urgent e-mails to be skipped.
· Email reading cannot be used for e-mails in HTML format. If HTML messages are received, all of the code will be
read out as a message.
1. Within the IP Office configuration, display the settings for the user.
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