Avaya IP Office - Manual (Page 69)

Voicemail Pro Installation Page 69
EN-S Issue 01b (20 June 2011) IP Office
Windows Server Installation: Troubleshooting
2.7.3 Tracing in Debug
Many applications, including Voicemail Pro, output activity messages that are viewable in Debug View (DbgView). This
application can be downloaded from
http://marketingtools.avaya.com/knowledgebase/tools/debug .
Installation
1. Download the zip file.
2. Unpack the files into a folder such as c:\debug on the server PC.
3. Run DbgView.exe.
4. Events are shown in the DbgView window. These can be logged to a file if required. The level of detail shown can be
filtered to show more or less activity.
Logging
1. Run DbgView.exe.
2. Select File | Log Preferences.
3. Set the logging details are required and click OK.
4. While DbgView is running the viewable trace is also copied to the specified file.
5. The debug log files can be opened in programs such as WordPad.