System settings, 2 system settings – Avaya IP Office User Manual
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Voicemail Pro Installation
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EN-S Issue 01b (20 June 2011)
IP Office
5.2 System Settings
The IP Office can work with several different types of voicemail server. Therefore it is important to check that it is
configured for operation with Voicemail Pro.
1. In IP Office Manager, select System.
2. Click the Voicemail tab.
·
Voicemail Type
Specifies the type of voicemail system the IP Office is configured to work with. Unless detailed otherwise, the
option Voicemail Lite/Pro should be used with Voicemail Pro server. Additional options are displayed
depending on the selected voicemail type.
·
This setting is used for remote systems in a Small Community Network where the central voicemail server
is being hosted by another IP Office. The Voicemail Destination field below is used to enter the
Outgoing Group ID of the SCN trunk to the IP Office hosting the central voicemail server.
·
(Software level = IP Office Release 6)
This option is used in a Small Community Network for remote IP Offices which want to be associated with
their own voicemail server in addition to the central voicemail server. The IP Office will require licenses for
Voicemail Pro operation and for the voicemail features required. The Voicemail IP Address below is used
to enter the IP address of the IP Office's voicemail server while the Voicemail Destination field below is
still used to set location of the central voicemail server as for centralized voicemail.
·
Embedded Voicemail
Not used with Voicemail Pro.
·
Group Voicemail
Not used with Voicemail Pro.
·
Remote Audix Voicemail
Not used with Voicemail Pro.
·
Voicemail Lite/Pro
This is the normal setting used for Voicemail Pro.
·
Voicemail IP Address
By default the IP Office connects to the Voicemail Pro server by using the address 255.255.255.255 to
broadcast for any server on the same LAN as itself. When it receives a response it will use that voicemail
server. However it may be necessary or desired to set this access to an exact address. Change the default
address (255.255.255.255) to the IP address of the PC on which the Voicemail Pro server is running.
·
For configuration of IP Office systems using centralized Voicemail Pro in an IP Office Small Community
Network (SCN) see
.
·
Message Button Go To Visual Voice
Many Avaya phones have a fixed button labeled MESSAGES which can be used by the phone user to access
their mailbox. If this option is selected, then on phones able to support Visual Voice, visual voice is used when
the button is pressed rather than the standard voice prompt interface.
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