Avaya IP Office - Manual (Page 86)

Voicemail Pro Installation Page 86
EN-S Issue 01b (20 June 2011) IP Office
5.4 User Source Numbers
The Source numbers can be changed for individual users in IP Office Manager. The Source Numbers tab gives a list of Dial
In Source Numbers. Several of these numbers can relate to voicemail operation. The source number settings that can be
used for Voicemail Pro are:
· V<Caller's ICLID> = Voicemail Trusted Source Access.
Strings prefixed with a v indicate numbers from which access to the user's mailbox is allowed without requiring
entry of the mailbox's voicemail code.
· When in Intuity mode users will still have to enter their voicemail code if they use the Messages button on their
telephone. However, If they have a button programmed to collect voicemail they can access their mailbox
without entering their voicemail code.
· H<Group Name> = Hunt Group Voicemail Indication.
Allows the user to receive message waiting indication for new group messages. Enter H followed by the group
name, for example HMain for the group Main.
· P<Telephone Number> = Voicemail Ringback Number.
This entry sets the destination for callback (outbound alert) calls from voicemail. Enter P followed by the telephone
number including any necessary external dialing prefix, for example P917325559876. This facility is only
available when using Voicemail Pro through which a default Callback or a user specific Callback start point has been
configured. This feature is separate from voicemail ringback which alerts the user's own extension.
To add a source number:
1. Open IP Office Manager.
2. In the Navigation pane, click User and select the individual user.
3. View the Source Numbers tab.
4. Click Add.
5. Enter the number in the Source Number field at the bottom of the window.
6. Click OK and save the configuration file.