Hunt group settings, 5 hunt group settings – Avaya IP Office User Manual

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Voicemail Pro Installation

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EN-S Issue 01b (20 June 2011)

IP Office

IP Office Configuration: User Source Numbers

5.5 Hunt Group Settings

Voicemail can be configured for each hunt group on the IP Office system. This section looks at the basic voicemail settings.

Voicemail Answer Time

For IP Office 4.0+, the condition under which calls targeted to a hunt group go to voicemail has been changed to a
timeout. For calls waiting to be answered, once this timeout expires the call is redirected to voicemail regardless of where
it is in the hunt group.

Hunt Group Settings

1. Open IP Office Manager.

2. In the Navigation pane, click

Hunt Group and select the hunt group.

3. Select the Voicemail tab.

·

Voicemail Code / Confirm Voicemail Code
Enter a voicemail code between 1-15 digits in the Voicemail Code field. This is required when users retrieve
voicemail messages for the hunt group remotely, for example from an extension that is not a member of the
hunt group or from an external telephone.

·

Voicemail Email: Default = Blank (No voicemail email features)
This field is used to set the user or group email address used by the voicemail server for voicemail email
operation. When an address is entered, the additional Voicemail Email control below are selectable to configure
the type of voicemail email service that should be provided.

·

Use of voicemail email requires the voicemail pro server to have been configured to use either a local MAPI
email client or an SMTP email server account. See

Voicemail Email Installation

.

·

The use of voicemail email for the sending (automatic or manual) of email messages with wav files
attached should be considered with care. A one-minute message creates a 1MB .wav file.

·

Voicemail Email Default = Off
If an email address is entered for the user or group, the following options become selectable. These control the
mode of automatic voicemail email operation provided by the voicemail server whenever the voicemail mailbox
receives a new voicemail message.

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