Group, Conference calls, Personal alarms – Avaya INDeX 11.0 User Manual

Page 21

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Group

Other Features – Page 21

Group

Your System Manager can include your phone in a group or in several groups, all of

which you can join or leave simultaneously. When in group, you receive calls made
to the group number, not your extension number. Going into group switches Divert

All and No Calls off (see page 18). The group's type, again defined by your System
Manager, sets the order in which its members ring when a call to the group arrives.

The types are rotary, collective, sequential and longest waiting.

To join/leave all of the groups of which you are a member:
1. Lift the handset and immediately dial 0.
2. Broken dial tone: Dial 40 (in group) or 41 (out of group).
3. Replace the handset to finish.

Conference Calls

During a call, other extensions can add callers to create a conference call. They can

setup conferences including up to 64 parties. In addition, your System Manager can

set up dial-in conferences. Standard phones cannot start or add calls to a
conference but can be invited to join in a conference or to dial in to a conference.


To join a conference:
1. An caller may invite you to join a conference. If you agree, do not hang up but

wait until you hear a short bleep to tell you that you are in conference.

Joining a dial-in conference:
1. To join a dial-in conference call, dial the conference call number (obtained from

your System Manager). You may be asked for a password.

Note: External callers can join a dial-in conference by requesting the

Operator to transfer them to the conference number.

2. As new members join the conference, you will hear two bleeps.

To exit a conference:
1. Replace the handset. This does not affect any other callers involved in the

conference.

Personal Alarms

You can set a Personal Alarm for your phone. When it takes place, the phone will
give a repeating triple ring for 20 seconds or until you lift and replace the handset.


To set or alter an alarm:
1. Lift the handset and dial 8hhmm# where hhmm is the time in 24-hour clock

format.

To clear an alarm before it occurs:
1. Lift the handset and dial 8 #.

INDeX 11.0 20AT Telephone User's Guide

Other Features – Page 21

38DHB0002UKHB Issue 1 (10/05/2004)

Group

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