Multiple communication lost messages, Event updates, Multiple pages – HP StorageWorks EVA Controller HSG V8.8 Software User Manual

Page 104

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Troubleshooting

104

Command Console V2.5 User Guide

Multiple Communication Lost Messages

On a Client system, AES monitors every agent system that is included in the
Client’s Navigation tree. If an Agent fails on a system that AES is monitoring,
AES generates a page and an event log entry for the Agent at every polling
interval indicating that communication has been lost. To stop the page and event
log entries, remove the system entry in the Command Console’s Navigation tree.

Event Updates

You must manually update any node added to the Navigation tree by using cluster
alias and any Storage window that opens from that cluster alias. If you have a
pager configured for automatic updating, you must add the individual nodes of the
cluster to the Navigation tree.

Multiple Pages

AES may send multiple pages if an Agent moves from a failing node to a working
node. When the Agent fails over, a TCP/IP peer reset error may appear in the
active Storage window that had been connected to that Agent.

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