HP Officejet 7410 All-in-One Printer User Manual
Page 203
To minimize interference from another wireless network, try changing
channels.
●
Move the HP all-in-one and the access point closer together. If the distance
between your access point and the HP all-in-one is significant, try reducing the
distance. (The range for 802.11b is approximately 100 feet, and less if there is
any interference.) If possible, provide a clear path between the access point
and HP all-in-one, and minimize sources of radio interference.
Solution
Your HP all-in-one was connected to a network at one time. It is now directly
connected to a computer using a USB cable. The HP Instant Share application is
reading the previous network settings.
➔ If you are trying to use HP Instant Share while using a USB cable, reset the
network settings on the HP all-in-one or access HP Instant Share from the
HP Image Zone software on your computer.
Note
For more information on resetting network settings, see the Network
Guide that came with your HP all-in-one.
Failed to connect to HP Instant Share
Solution
The domain name server (DNS) did not have an entry for the URL.
➔ Check the DNS settings, then try the task again later.
To check the DNS IP address
1
Press
Setup
on the control panel of your HP all-in-one.
The
Setup Menu
appears on the color graphics display.
2
Press
8
, and then press
1
.
This selects
Network
and then
View Network Settings
.
The
Network Settings
menu appears.
3
Press
1
to select
Print Detailed Report
.
The network configuration page prints on your HP all-in-one.
4
Find the DNS Server information and verify that the IP address of the
network's domain name server is accurate.
Call your Internet Service Provider (ISP) to verify the DNS address.
5
If it is invalid, access the embedded Web server (EWS) and enter the correct
IP address.
To enter information in the EWS
1
Find the device IP Address on the network configuration page.
2
Enter the device IP Address into the Address field on a browser on your
computer.
The EWS Home page appears in your browser window.
3
Click the Networking tab.
4
Using the sidebar navigation, find the information you are looking to change
and enter the correct information.
For more information, see the HP Officejet 7300/7400 series all-in-one
section in the HP Image Zone Help.
Chapter 16
200
HP Officejet 7300/7400 series all-in-one
Troubleshooting
information