Document Outline

• Product basics
  • Product overview
    • HP Officejet Pro X476 MFP Series models
    • HP Officejet Pro X576 MFP Series models
  • Environmental features
  • Accessibility features
  • Product views
    • Front view
    • Back view
    • Interface ports
    • Serial number and model number location
    • Control panel layout
      • Buttons on the Home screen
      • Control panel help system
• Control panel menus
  • Copy menu
  • Fax menus
  • Scan menus
  • Apps
  • Plug and Print
  • Setup Menu
    • Fax Setup menu
    • Network Setup menu
    • HP Digital Solutions Setup menu
    • Device Setup menu
    • Tools menu
    • Print Reports menu
• Connect the product
  • Connect the product using a USB cable
    • CD installation
  • Connect the product to a network
    • Supported network protocols
    • Install the product on a wired network
      • Obtain the IP address
      • Install the software
    • Configure IP network settings
      • View or change network settings
      • Set or change the product password
      • Manually configure IPv4 TCP/IP parameters from the control panel
      • Link speed and duplex settings
    • HP ePrint
  • Install the product on a wireless network (wireless models only)
    • Connect the product to a wireless network using the Wireless Setup Wizard
    • Connect the product to a wireless network using WPS
    • Install the software for a wireless product currently on the network
    • Manually connect the product to a wireless network
• Use the product with Windows
  • Supported operating systems and printer drivers for Windows
  • Select the correct printer driver for Windows
    • HP Universal Print Driver (UPD)
      • UPD installation modes
  • Change print job settings for Windows
    • Priority for print settings
    • Change the settings for all print jobs until the software program is closed
    • Change the default settings for all print jobs
    • Change the product configuration settings
  • Remove the printer driver from Windows
  • Supported utilities for Windows
    • Other Windows components and utilities
• Use the product with Mac
  • Supported operating systems and printer drivers for Mac
  • Software for Mac computers
    • HP Utility for Mac
      • Open the HP Utility
      • HP Utility features
  • Priority for print settings for Mac
  • Change printer-driver settings for Mac
    • Change the settings for all print jobs until the software program is closed
    • Change the default settings for all print jobs
    • Change the product configuration settings
  • Remove the printer driver from Mac operating systems
  • Supported utilities for Mac
    • HP Embedded Web Server
  • Fax with Mac
  • Scan with Mac
    • Use the HP Scan software to scan images to a Mac computer.
    • Scan using Apple Preview and Image Capture applications (Mac OS X v10.6 and later)
  • Solve problems with Mac
• Paper and print media
  • Understand paper use
  • Change the printer driver to match the paper type and size in Windows
  • Supported paper sizes
  • Supported paper types and tray capacity
  • Load paper trays
    • Load Tray 1 (multi-purpose tray on left side of the product)
    • Load Tray 2 or optional Tray 3
    • Load the document feeder
  • Configure trays
• Ink cartridges
  • Ink cartridge information
  • Supplies views
    • Ink cartridge view
  • Manage ink cartridges
    • Change settings for ink cartridges
      • Print when an ink cartridge is at estimated end of life
      • Modify the Low on Ink Warning Level settings from the control panel
      • Print with General Office mode
    • Store and recycle supplies
      • Recycle supplies
      • Ink cartridge storage
      • HP policy on non-HP ink cartridges
    • HP anticounterfeit website
  • Replacement instructions
    • Replace the ink cartridges
  • Solve issues with supplies
    • Check the ink cartridges
      • Refilled or remanufactured ink cartridges
      • Interpret the Print Quality Page
    • Interpret control panel messages for supplies
      • Use SETUP cartridges
      • Do not use SETUP cartridges
      • <Color>Cartridge Low
      • <Color>Cartridge Very Low
      • Counterfeit or used <color> cartridge installed
      • Genuine HP supply installed
      • Incompatible <color>
      • Install [color] cartridge
      • Non-HP ink cartridges installed
      • Out of Ink <Color>
      • Used [color] installed
• Print
  • Print tasks (Windows)
    • Open the printer driver with Windows
    • Get help for any printing option with Windows
    • Change the number of print copies with Windows
    • Save custom print settings for reuse with Windows
      • Use a printing shortcut with Windows
      • Create printing shortcuts
    • Improve print quality with Windows
      • Select the page size with Windows
      • Select a custom page size with Windows
      • Select the paper type with Windows
      • Select the paper tray with Windows
    • Print on both sides (duplex) with Windows
      • Automatically print on both sides with Windows
    • Print multiple pages per sheet with Windows
    • Select page orientation with Windows
    • Set Advanced color options with Windows
  • Print tasks (Mac)
    • Create and use printing presets with Mac
    • Print a cover page with Mac
    • Print multiple pages on one sheet of paper with Mac
    • Print on both sides of the page (duplex printing) with Mac
    • Set the color options with Mac
  • Additional print tasks (Windows)
    • Cancel a print job with Windows
    • Print colored text as black (grayscale) with Windows
    • Print on special paper or labels with Windows
    • Print the first or last page on different paper with Windows
    • Scale a document to fit page size with Windows
    • Add a watermark to a document with Windows
    • Create a booklet with Windows
  • Additional print tasks (Mac OS X)
    • Cancel a print job with Mac
    • Change the paper size and type with Mac
    • Resize documents or print on a custom paper size with Mac
    • Use watermarks with Mac
  • Use HP ePrint
  • Use the HP ePrint Mobile Driver
  • AirPrint
  • Connect the printer with HP Wireless Direct
    • Connect and print from a WiFi capable mobile device
    • Connect and print from a WiFi capable computer over a wireless router and Wireless Direct
    • Connect and print from a WiFi capable computer over Wireless Direct only
    • Change from printing over USB to a Wireless Direct connection
  • Plug and Print USB Drive printing
• Color
  • Adjust color
    • Change the color theme for a print job
    • Change the color options
  • Use the HP EasyColor option
  • Match colors to your computer screen
  • Print fade- and water-resistant prints
• Copy
  • Use copy functions
    • Copy
    • Multiple copies
    • Copy a multiple-page original
    • Copy identification cards
    • Cancel a copy job
    • Reduce or enlarge a copy
    • Collate a copy job
  • Copy settings
    • Check the scanner glass for dirt and smudges
    • Adjust the lightness or darkness for copies
    • Define custom copy settings
      • Print or copy edge-to-edge
    • Set the paper size and type for copying on special paper
  • Copy photos
  • Copy mixed size originals
  • Copy on both sides
    • Copy on both sides automatically
• Scan
  • Use scan functions
    • Scan methods
      • Scan to a USB drive
      • Scan an original from HP scanning software
      • Scan by using other software
        • Scan from a TWAIN-compliant program
        • Scan from a WIA-compliant program
      • Scan by using optical character recognition (OCR) software
    • Cancel a scan
  • Scan settings
    • Scanner resolution and color
      • Resolution and color guidelines
      • Lighter/Darker
    • Scan quality
  • Scan a photo to USB
• Fax
  • Set up fax
    • Install and connect the hardware
      • Connect fax to a telephone line
    • Configure fax settings
      • Use the control panel to set the fax time, date, and header
      • Include common localized characters
    • Use the HP Fax Setup Wizard (Windows)
  • Use the phone book
    • Use speed dials
      • Create and edit speed-dial entries
      • Delete speed-dial entries
    • Manage group-dial entries
      • Create and edit group-dial entries
  • Set fax settings
    • Send-fax settings
      • Set special dialing symbols and options
        • Set a dialing prefix
      • Set tone-dialing or pulse-dialing
      • Set autoredial and the time between redials
      • Set light/dark and resolution
        • Set the light/dark setting
        • Set resolution
      • Cover-page templates
    • Receive-fax settings
      • Set fax forwarding
      • Block or unblock fax numbers
      • Set the number of rings-to-answer
      • Set distinctive ring
      • Use autoreduction for incoming faxes
      • Set the fax sounds volume
      • Set stamp-received faxes
    • Set fax polling
  • Use fax
    • Fax software
      • Supported fax programs
    • Cancel a fax
      • Cancel the current fax
      • Cancel a pending fax job
    • Use fax on a DSL, PBX, or ISDN system
      • DSL
      • PBX
      • ISDN
    • Use fax on a VoIP service
    • Fax memory
      • Fax memory contents are retained when there is a loss of power
    • Delete faxes from memory
    • Send a fax
      • Fax from the flatbed scanner
      • Fax from the document feeder
      • Use speed dials and group-dial entries
      • Send a standard fax from the computer
      • Send a fax from the software
      • Send a fax by dialing from a telephone connected to the fax line
      • Send a fax with confirmation
      • Schedule a fax to be sent later
      • Send a fax using monitor dialing
      • Use access codes, credit cards, or calling cards
        • Send faxes internationally
    • Receive a fax
      • Print a fax
        • Reprint a fax
      • Receive faxes when fax tones are audible on the phone line
  • Solve fax problems
    • Fax troubleshooting checklist
    • Fax error messages
      • Communication error.
      • Document feeder door is open. Canceled fax.
      • Fax is busy. Canceled send.
      • Fax is busy. Redial pending.
      • Fax receive error.
      • Fax Send error.
      • Fax storage is full. Canceling the fax receive.
      • Fax storage is full. Canceling the fax send.
      • No dial tone.
      • No fax answer. Canceled send.
      • No fax answer. Redial pending.
      • No fax detected.
    • Fax logs and reports
      • Print individual fax reports
      • Set the fax error report
    • Change error correction and fax speed
      • Set the fax-error-correction mode
      • Change the fax speed
    • Solve problems sending faxes
      • An error message displays on the control panel
        • The Communication error. message appears
        • No dial tone.
        • The Fax is busy. message appears
        • The No fax answer. message appears
        • Document feeder paper jam
        • The Fax storage is full. message appears
        • Scanner error
      • The control panel displays a Ready message with no attempt to send the fax
      • The control panel displays the message "Storing page 1" and does not progress beyond that message
      • Faxes can be received, but not sent
      • Unable to use fax functions from the control panel
      • Unable to use speed dials
      • Unable to use group dials
      • Receive a recorded error message from the phone company when trying to send a fax
      • Unable to send a fax when a phone is connected to the product
    • Solve problems receiving faxes
      • The fax does not respond
        • Voice mail is available on the fax line
        • The product is connected to a DSL phone service
        • The product uses a fax over IP or VoIP phone service
      • An error message displays on the control panel
        • The No fax detected. message appears
        • The Communication error. message appears
        • The Fax storage is full. message appears
      • A fax is received but does not print
        • The Private Receive feature is on
      • Sender receives a busy signal
        • A handset is connected to the product
        • A phone line splitter is being used
      • No dial tone
      • Cannot send or receive a fax on a PBX line
    • Solve general fax problems
      • Faxes are sending slowly
      • Fax quality is poor
      • Fax cuts off or prints on two pages
  • Regulatory information and warranties
• Manage and maintain
  • Print information pages
  • Use the HP Embedded Web Server
    • About cookies
    • Open the HP Embedded Web Server
    • Features
      • Home tab
      • Scan tab
      • Fax tab
      • Web Services tab
      • Network tab
      • Tools Tab
      • Settings Tab
  • Use HP Web Jetadmin software
  • Product security features
    • Security statements
    • Assign an administrator password in the HP Embedded Web Server
    • Control Panel Lock
    • Disable unused protocols and services
    • Administrator Settings
    • Color Access Control
    • Protected Protocols – HTTPS
    • Firewall
    • Scan-to and Fax-to Folder Authentication
    • Syslog
    • Certificates
    • Signed Firmware
    • Wireless Authentication
  • Economy settings
    • Print with General Office mode
    • Power handling
      • Set Standby
      • Set Sleep After Standby
      • Schedule On/Off
  • Clean the product
    • Clean the printhead
      • Clean the printhead from the product control panel
    • Clean the scanner glass strip and platen
    • Clean the document feeder pickup rollers and separation pad
    • Clean the touch screen
  • Product updates
• Solve problems
  • Customer support
  • Problem-solving checklist
    • Step 1: Check that the product power is on
    • Step 2: Check the control panel for error messages
    • Step 3: Test print functionality
    • Step 4: Test copy functionality
    • Step 5: Test the fax sending functionality
    • Step 6: Test the fax receiving functionality
    • Step 7: Try sending a print job from a computer
    • Step 8: Test the Plug and Print USB Drive printing functionality
    • Factors that affect product performance
  • Restore the factory-set defaults
  • Paper feeds incorrectly or becomes jammed
    • The product does not pick up paper
    • The product picks up multiple sheets of paper
    • Prevent paper jams
  • Clear jams
    • Jam locations
    • Clear jams from the document feeder
    • Clear jams in Tray 1(Multi-purpose tray)
    • Clear jams in Tray 2
    • Clear jams in optional Tray 3
    • Clear jams in the left door
    • Clear jams in the output bin
    • Clear jams in the duplexer
  • Improve print quality
    • Use the correct paper type setting in the printer driver
      • Change the paper type and size setting for Windows
      • Change the paper type and size setting for Mac
    • Adjust color
      • Change the color theme for a print job
      • Change the color options
    • Use paper that meets HP specifications
    • Check the ink cartridges
      • Refilled or remanufactured ink cartridges
      • Interpret the Print Quality Page
      • Inspect the ink cartridge for damage
    • Clean ink smears
    • Clean the printhead
    • Use the printer driver that best meets your printing needs
    • Improve print quality for copies
  • The product does not print or it prints slowly
    • The product does not print
    • The product prints slowly
  • Solve Plug and Print USB Drive printing problems
    • The USB Print menu does not open when you insert the USB accessory
    • The file does not print from the USB storage device
    • The file that you want to print is not listed in the USB Print menu
  • Solve product connectivity problems
    • Solve USB direct-connect problems
    • Solve network problems
      • Poor physical connection
      • The computer is using the incorrect IP address for the product
      • The computer is unable to communicate with the product
      • The product is using incorrect link and duplex settings for the network
      • New software programs might be causing compatibility problems
      • The computer or workstation might be set up incorrectly
      • The product is disabled, or other network settings are incorrect
  • Solve wireless network problems
    • Wireless connectivity checklist
    • The control panel displays the message: The wireless feature on this product has been turned off
    • The product does not print after the wireless configuration completes
    • The product does not print, and the computer has a third-party firewall installed
    • The wireless connection does not work after moving the wireless router or product
    • Cannot connect more computers to the wireless product
    • The wireless product loses communication when connected to a VPN
    • The network does not appear in the wireless networks list
    • The wireless network is not functioning
  • Solve product software problems with Windows
  • Solve product software problems with Mac
    • The printer driver is not listed in the Print & Scan list
    • The product name does not appear in the product list in the Print & Scan list
    • The printer driver does not automatically set up the selected product in the Print & Scan list
    • A print job was not sent to the product that you wanted
    • When connected with a USB cable, the product does not appear in the Print & Scan list after the driv ...
    • You are using a generic printer driver when using a USB connection
• Supplies and accessories
  • Order parts, accessories, and supplies
  • Part numbers
• Service and support
  • Hewlett-Packard limited warranty statement
  • End User License Agreement
  • OpenSSL
  • Customer support
• Product specifications
  • Physical specifications
  • Power consumption, electrical specifications, and acoustic emissions
  • Acoustic emissions
  • Environmental specifications
• Environmental product stewardship program
  • Protecting the environment
  • Ozone production
  • Power consumption
  • Paper use
  • Plastics
  • HP Officejet print supplies
  • Return and recycling instructions
    • United States and Puerto Rico
      • Multiple returns (more than one cartridge)
      • Single returns
      • Shipping
        • Residents of Alaska and Hawaii
    • Non-U.S. returns
    • Battery disposal
    • Printer recycling
  • Paper
  • Material restrictions
  • Disposal of waste equipment by users
  • Electronic Hardware Recycling
  • Chemical substances
  • Material Safety Data Sheet (MSDS)
  • For more information
  • Substances Table (China)
  • Restriction on Hazardous Substances statement (Turkey)
  • Restriction on Hazardous Substances statement (Ukraine)
  • Restriction on Hazardous Substances statement (Vietnam)
• Regulatory information
  • Regulatory Notices
    • Regulatory model identification number
    • FCC Statement
  • VCCI statement (Japan)
  • Power cord instructions
  • Power cord statement (Japan)
  • EMC statement (Korea)
  • GS statement (Germany)
  • European Union Regulatory Notice
  • Additional statements for telecom (fax) products
    • EU Statement for Telecom Operation
    • New Zealand Telecom Statements
    • Additional FCC statement for telecom products (US)
    • Telephone Consumer Protection Act (US)
    • Industry Canada CS-03 requirements
    • Note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users of the Canadian ...
    • Australia Wired Fax Statement
    • Notice to users of the German telephone network
    • Vietnam Telecom wired marking for ICTQC Type approved products
  • Additional statements for wireless products
    • FCC compliance statement—United States
    • Notice to users in the US and Canada
    • Australia statement
    • Brazil ANATEL statement
    • Canadian statements
    • Japan statement
    • Korean statement
    • Taiwan statement
    • Mexico statement
  • Anonymous usage information storage
• How do I?
• Index