Incorrect printer output – HP Color LaserJet 8550 Multifunction Printer series User Manual

Page 184

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Incorrect Printer Output 183

Incorrect Printer Output

Problem

Cause and Solution

Incorrect fonts on the
printout

The font has not been correctly selected in your
application. Re-select the font in your application. For
more information on selecting fonts, see the online help
for your application.

The font is not available to the printer. Use a different
font or download the font you want. For more
information on downloading fonts, see the online help
for the printer driver.

The correct printer driver is not selected. Select the
correct printer driver. For more information on selecting
printer drivers, see the online help for the printer driver
for your application.

Cannot print all
characters in a symbol
set

The correct font is not selected. Select the correct font.
For more information on selecting fonts, see the online
help for your application.

The correct symbol set is not selected. Select the
correct symbol set. For more information on selecting
symbol sets, see the online help for your application.

The selected character is not supported by your
application. For more information, see the online help
for your application.

The selected symbol set is not supported by the printer.
Use a font that supports the symbol set or download
fonts that support the symbol set. For more information
on downloading fonts, see the online help.

Erratic or interrupted
printout

The interface cable is loose. Remove and reconnect the
interface cable.

The interface cable is damaged or bad. Connect a new
IEEE-1284 compliant interface cable.

The power cable is loose. Remove the cables, and then
firmly plug the power cord into both the printer and the
power receptacle.

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