HP Officejet 100 Mobile Printer - L411a - Manual (Page 53)

• Use the appropriate ink cartridge for the project. For best results, use the HP black
ink cartridge to print text documents and use the HP photo or gray photo ink
cartridges to print color or black and white photos.
• Make sure ink cartridges have not been tampered with. Refilling processes and the
use of incompatible inks can disrupt the intricate printing system and result in
reduced print quality and damage to the printer or ink cartridge. HP does not
guarantee or support refilled ink cartridges. For ordering information, see HP
supplies and accessories.
Check the paper quality
The paper might be too moist or too rough. Make sure the media meets HP
specifications, and try to print again. For more information, see Media specifications.
Check the type of media loaded in the printer
•
Make sure the tray supports the type of media you have loaded. For more
information, see Media specifications.
• Make sure you have selected the tray in the print driver that contains the media that
you want to use.
Check the rollers in the printer
The rollers in the printer might be dirty, causing lines or smudges to appear on the
printout. Turn off the printer, remove the battery, and then disconnect the power cord.
Clean the output rollers in the printer with a lint-free cloth lightly dampened with water,
and then try to print again.
Check the printer location and length of USB cable
High electromagnetic fields (such as those generated by monitors, motors, fans, TVs,
and other such devices) can sometimes cause slight distortions to printouts. Move the
printer away from the source of the electromagnetic fields. Also, it is recommended that
you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of
these electromagnetic fields.
Check the Bluetooth wireless connection
Printing larger files using a Bluetooth wireless connection can sometimes cause the
print job to fail. Try printing a smaller file. For more information, see Problems setting
up Bluetooth wireless communication.
Meaningless characters print
If an interruption occurs to a job that is printing, the printer might not recognize the rest
of the job.
Poor print quality and unexpected printouts 49