Power and connection messages, Ink cartridge and printhead messages – HP Photosmart Premium Fax C309 User Manual

Page 195

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Ink is drying

Solution: Two-sided printing requires the printed sheets to be dry before printing on the back side. Wait until
the product pulls the printed sheet to print on the back side.

Cause: Transparencies and some other media require a drying time that is longer than normal.

Power and connection messages

The following is a list of power- and connection-related error messages:

Improper shutdown

Improper shutdown

Solution: Press the On button to turn the product on and off.

Cause: The last time the product was used, it was not turned off properly. If the product is turned off by turning
off the switch on a power strip or by using a wall switch, the product can be damaged.

Ink cartridge and printhead messages

The following is a list of printhead and ink cartridge error messages:

Cartridges in wrong slot

General printer error

Incompatible ink cartridges

Incompatible printhead

Ink alert

Ink cartridge problem

Ink service capacity warning

Ink system failure

Check ink cartridges

Install printhead and then cartridges

Non-HP cartridge

Original HP ink depleted

Previously used genuine HP cartridge

Printhead appears to be missing or damaged

Printhead problem

Problem with printer preparation

Ink cartridge is missing, incorrectly installed, or not intended for your product

Cartridges in wrong slot

Solution: Remove and reinsert the indicated ink cartridges into the correct slots by matching color of cartridges
to color and icon for each slot.

Errors

193

Solve a problem

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