HP Designjet 5100 Printer series - Manual (Page 110)

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Legal and service information
HP Designjet 5100 printer Customer Reference Guide
Customer Service Guide
Enjoy a world of dedicated services and resources to ensure you always get
the best performance from your HP Designjet products and solutions.
Serving your business round the clock
HP Designjet Online, your large format printing community at www.hp.com/
go/designjet, gives:
„ downloads
„ technical support
„ forums
„ warranty tracking
„ news services
„ technical documentation
„ product information
„ ink and media information
... and all customizable for the product you have purchased and your
business.
HP Designjet Online is available in English, German, French, Italian,
Spanish, Portuguese, Japanese, Traditional Chinese, Simplified Chinese and
Korean.
HP Warranty Services - peace of mind
Your HP Designjet 12-month warranty gives you:
„ 24-hour online Web support at HP Designjet Online
„ professional telephone support (see back cover for your country phone
number)
„ repair services: next business day, at the customer site, or exchange,
depending on the product and the country.
NOTE: The level of warranty service may vary according to local standards.
Refer to your warranty statement document for the terms and conditions
applicable. Please check the availability of these HP Designjet services in
your country through the Support Options of HP Designjet Online, or contact
your HP reseller or call HP directly.
The best option for printing support - HP Care Pack
Services
HP Care Pack Services offer upgraded service levels to extend and expand
your standard product warranty with easy-to-buy, easy-to-use support
packages that help you make the most of your investments. You can choose
the support levels that meet your business requirements, from installation to
warranty coverage extension or 4-hour response. These services are