Printhead status messages – HP Designjet 5100 Printer series User Manual

Page 78

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5-10

Front-panel messages

HP Designjet 5100 printer Customer Reference Guide

Printhead status messages

See

Status code interpretation, on page 2

.

Status code

XX ranges from

00 - 55

Printhead message

description

Procedure

XX02 Reseat
XX06 Reseat
XX08 Reseat

The printhead may only be

badly seated. This means there

is a bad electrical connection

between the printhead and the

printer carriage.

Try these steps below. If the message

returns to OK after performing the first

step, do not continue.

1. Remove the printhead and insert the

printhead again.

2. Remove the printhead and clean the

interconnect, refer to carriage

interconnect wiper, on page 56.

3. Replace the printhead.

XX10 Reseat

There is an electrical failure.

XX03 Replace

Printhead smart chip failure.

Replace printhead.

XX04 Replace
XX05 Replace

You have installed a new tubes

system and the printer is

priming them. The printer has

detected that the setup

printheads are still installed.

Remove the used setup printhead(s)

and replace with normal ones.

XX09 Replace

There is an electrical failure.

Remove the printhead(s).

XX11 Replace

The printer has detected that

you have installed an incorrect

type of printhead.

Ensure that you have HP 705

printheads installed.

XX12 Replace

The printer detects that the

printhead does not match the

rest of the ink consumable

items.

Ensure that all the ink consumable

items are HP 705.

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