Ink cartridge error messages – HP Designjet 5100 Printer series User Manual

Page 80

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HP Designjet 5100 printer Customer Reference Guide

Ink cartridge error messages

Status code

XX ranges from

60 - 85

Ink cartridge message

description

Procedure

XX02 Reseat

The ink cartridge may be

badly seated. An electrical

connection is faulty.

1. Remove the ink cartridge and re-

insert.

2. Replace the ink cartridge.

XX03 Replace

The ink cartridge has an air

leak that prevents the ink

pumping to the printer.

1. Remove the ink cartridge and re-

install.

2. Replace the ink cartridge

XX04 Replace

The smart chip inside the ink

cartridge contains incorrect

information. The error detected

means that you cannot

continue to use this ink

cartridge.

XX05 Replace

The printer has detected an

incorrect ink cartridge

Ensure it is an HP 705 cartridge and

that it is installed into the correct

position.

XX06 Replace

The printer detects that the ink

cartridge does not match the

rest of the ink system already

installed.

Ensure that the printheads and the ink

cartridges are HP 705.

XX08 Unknown

Use genuine HP components

for excellent image quality

from your printer. If you choose

to continue printing with this

ink supply you may not have a

properly functioning or reliable

ink level indicator. The solid

bar showing the ink level will

be replaced by a patterned

bar. You may not know when

the ink supply is running low

or empty. Printing with an

empty ink supply may seriously

damage your printhead, ink

tubes, and printer. Any

damage resulting from use of

this supply or non-HP ink is not

covered under your printer

warranty.

Select Yes to replace your cartridge

with a genuine HP 705 cartridge, No

to continue.

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