HP Color LaserJet Professional CP5225 Printer series - Manual (Page 108)

Control-panel message Status alert Description Recommended action
79 Error
Turn off then on
The product has experienced an
internal firmware error. Turn the product power off, wait
at least 30 seconds, and then turn
the product power on and wait for
it to initialize.
If you are using a surge protector,
remove it. Plug the product
directly into the wall socket. Turn
the product power on.
If the message persists, contact
HP support.
79 Service error
Turn off then on
An incompatible DIMM is
installed. 1. Turn the product power off.
2. Install a DIMM that the
product supports. See
Service and support
on page 129
for a list of
supported DIMMs. See
Install memory and font
DIMMs on page 84
for
DIMM installation
instructions.
3. Turn the product on.
If the message persists, contact
HP support.
<Color> in wrong position A print cartridge is installed in the
incorrect slot. Be sure that each print cartridge
is in the correct slot. From front to
back, the print cartridges are
installed in this order: black,
cyan, magenta, yellow.
<Supply> Very Low The System Setup menu item At
Very Low is set to Continue. You can continue printing until
you notice a decrease in print
quality. Actual cartridge life
remaining may vary.
Once an HP supply has reached
“very low”, HP’s premium
Protection Warranty on that
supply has ended.
See System Setup menu
on page 11 .
Device error
Press [OK]
An internal error occurred. Press the OK button to resume
the job.
Front door open The product front door is open. Close the door.
Genuine HP supply installed A genuine HP supply was
installed. This message will
appear briefly after the supply is
installed and then be replaced by
the message Ready. No action necessary.
96 Chapter 10 Solve problems ENWW