Enww solve image-quality problems 115 – HP Color LaserJet Professional CP5225 Printer series User Manual
Page 127
Problem
Cause
Solution
Marks repeatedly appear at even
intervals on the printed side of the page.
The product is not set to print on the type
of media on which you want to print.
In the printer driver, select the Paper tab
and set Type is to match the type of
paper on which you are printing. Print
speed might be slower if you are using
heavy paper.
Internal parts might have toner on them. The problem typically corrects itself after
a few more pages.
The paper path might need cleaning.
Clean the paper path. See
.
The fuser might be damaged or dirty.
To determine if the fuser has a problem,
open the HP ToolboxFX and print the
print-quality diagnostics page. See
.
Contact HP Customer Care. See
or the support
flyer that came in the box.
A print cartridge may have a problem.
To determine which cartridge has a
problem, open the HP ToolboxFX and
print the print-quality diagnostics page.
See
.
Marks repeatedly appear at even
intervals on the unprinted side of the
page.
Internal parts might have toner on them. The problem typically corrects itself after
a few more pages.
The paper path might need cleaning.
Clean the paper path. See
.
The fuser might be damaged or dirty.
To determine if the fuser has a problem,
open the HP ToolboxFX and print the
print-quality diagnostics page. See
.
Contact HP Customer Care. See
or the support
flyer that came in the box.
The printed page contains misformed
characters.
The media might not meet
HP specifications.
Use a different paper, such as high-
quality paper that is intended for color
laser printers.
If characters are incorrectly formed so
that they produce a wavy effect, you may
need to calibrate the product or the laser
scanner might need service.
Verify that the problem also occurs on
the configuration page. If so, contact
HP Customer Care. See
that came in the box.
ENWW
Solve image-quality problems 115