Enww solve macintosh problems 125 – HP Color LaserJet Professional CP5225 Printer series User Manual
Page 137
The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility.
Cause
Solution
The product software might not have been installed or was installed
incorrectly.
Make sure that the product PPD file is in the following hard-drive
folder: LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/
<LANG>.LPROJ where <lang> is the two-letter language code for the
language that you are using. If necessary, reinstall the software. See
the getting started guide for instructions.
The PPD file is corrupt.
Delete the PPD file from the following hard-drive folder: LIBRARY/
PRINTERS/PPDS/CONTENTS/RESOURCES/<LANG>.LPROJ where
<lang> is the two-letter language code for the language that you are
using. Reinstall the software. See the getting started guide for
instructions.
The interface cable might be defective or of poor quality.
Replace the interface cable with a high-quality cable.
A print job was not sent to the product that you wanted.
Cause
Solution
The print queue might be stopped.
Restart the print queue. Open Print Monitor and select Start Jobs.
The wrong product name, IP address, or Bonjour printer name is
being used.
Print a network summary page (see
Verify that the product name, IP address, or Bonjour printer name on
the network summary page matches the product name, IP address,
or Bonjour printer name in the Print Center or Printer Setup Utility.
An EPS file prints with incorrect fonts.
Cause
Solution
This problem occurs with some programs.
●
Try downloading the fonts that are contained in the EPS file to
the product before printing.
●
Send the file in ASCII format instead of binary encoding.
You are unable to print from a third-party USB card.
Cause
Solution
This error occurs when the software for USB printers is not
installed.
When adding a third-party USB card, you might need the Apple USB
Adapter Card Support software. The most current version of this
software is available from the Apple Web site.
ENWW
Solve Macintosh problems 125