Document Outline

• Product introduction
  • Product comparison
  • Product views
    • Product front-right view
    • Product front-left view
    • Product input options
    • Interface ports
    • Serial number and model number location
  • Control panel
    • Control-panel layout
    • Control-panel Home screen
    • Control-panel cleaning
    • Control-panel help
  • Product reports
• Connect the product and install software
  • Connect the product to a computer by using a USB cable and install the software (Windows)
  • Connect the product to a network by using a network cable and install the software (Windows)
    • Configure the IP address
    • Install the software
  • Connect the product to a computer by using a USB cable and install the software (Mac OS X)
  • Connect the product to a network by using a network cable and install the software (Mac OS X)
    • Configure the IP address
    • Install the software
• Input trays and output bins
  • Supported paper sizes
  • Supported paper types
  • Configure trays
    • Configure a tray when loading paper
    • Configure a tray to match print job settings
    • Configure a tray by using the control panel
  • Alternative letterhead mode
  • Tray 1
    • Tray capacity and paper orientation
    • Load Tray 1
  • Tray 2 and Tray 3
    • Tray capacity and paper orientation
    • Load Tray 2 and Tray 3
  • 500-sheet trays
    • 500-sheet tray capacity and paper orientation
    • Load the 500-sheet trays
  • 3,500-sheet high-capacity tray
    • 3,500-sheet high-capacity input capacity and paper orientation
    • Load the 3,500-sheet high-capacity tray
  • Standard output bin
  • Stapler/stacker (z and z+ models only)
• Parts, supplies, and accessories
  • Order parts, accessories, and supplies
  • HP policy on non-HP supplies
  • HP anticounterfeit Web site
  • Print when a toner cartridge is at estimated end of life
  • Enable or disable the Very Low Settings options from the control panel
  • Customer self-repair parts
  • Accessories
  • Toner cartridge
    • Toner-cartridge view
    • Toner-cartridge information
      • Recycle the toner cartridge
      • Toner-cartridge storage
      • HP policy on non-HP toner cartridges
    • Replace the toner cartridge
  • Staples (stapling models only)
    • Load staples
• Print
  • Supported print drivers (Windows)
    • HP Universal Print Driver (UPD)
      • UPD installation modes
  • Change print-job settings (Windows)
    • Change the settings for all print jobs until the software program is closed
    • Change the default settings for all print jobs
    • Change the product configuration settings
  • Change print-job settings (Mac OS X)
    • Change the settings for all print jobs until the software program is closed
    • Change the default settings for all print jobs
    • Change the product configuration settings
  • Print tasks (Windows)
    • Use a printing shortcut (Windows)
    • Create printing shortcuts (Windows)
    • Automatically print on both sides (Windows)
    • Manually print on both sides (Windows)
    • Print multiple pages per sheet (Windows)
    • Select the page orientation (Windows)
    • Select the paper type (Windows)
    • Print the first or last page on different paper (Windows)
    • Scale a document to fit page size (Windows)
    • Create a booklet (Windows)
    • Select staple options (Windows)
  • Print tasks (Mac OS X)
    • Use a printing preset (Mac OS X)
    • Create a printing preset (Mac OS X)
    • Automatically print on both sides (Mac OS X)
    • Manually print on both sides (Mac OS X)
    • Print multiple pages per sheet (Mac OS X)
    • Select the page orientation (Mac OS X)
    • Select the paper type (Mac OS X)
    • Print a cover page (Mac OS X)
    • Scale a document to fit page size (Mac OS X)
    • Create a booklet (Mac OS X)
    • Select staple options (Mac OS X)
  • Additional print tasks (Windows)
    • Cancel a print job (Windows)
    • Select the paper size (Windows)
    • Select a custom paper size (Windows)
    • Print watermarks (Windows)
  • Additional print tasks (Mac OS X)
    • Cancel a print job (Mac OS X)
    • Select the paper size (Mac OS X)
    • Select a custom paper size (Mac OS X)
    • Print watermarks (Mac OS X)
  • Store print jobs on the product
    • Create a stored job (Windows)
    • Create a stored job (Mac OS X)
    • Print a stored job
    • Delete a stored job
  • Add a job-separator page (Windows)
  • Use HP ePrint
  • Use the HP ePrint software
  • Use Apple AirPrint
    • Connect the product to AirPrint
    • Find the product AirPrint name
    • Print from AirPrint
    • Change the AirPrint product name
    • Solve AirPrint problems
  • Use HP Smart Print (Windows)
  • Use easy-access USB printing
    • Print easy-access USB documents
• Copy
  • Set new default copy settings
  • Make a single copy
  • Make multiple copies
  • Copy a multiple-page original
  • Collate a copy job
  • Staple a copy job
  • Copy on both sides (duplex)
    • Copy on both sides automatically
    • Copy on both sides manually
  • Reduce or enlarge a copy image
  • Optimize copy quality for text or pictures
  • Adjust the copy lightness/darkness
  • Set the paper size and type for copying on special paper
  • Use Job Build mode
  • Copy a book
  • Copy a photo
• Scan/send
  • Set up scan/send features
  • Change default scan/send settings from the product control panel
  • Send a scanned document to a network folder
  • Send a scanned document to a folder in the product memory
  • Send a scanned document to a USB flash drive
    • Scan and save the document
  • Send a scanned document to one or more email addresses
  • Use the address book to send email
    • Add contacts to the address book from the product control panel
    • Send a document to email by using the address book
  • Scan a photo
• Fax
  • Configure required fax settings
    • Fax Setup Wizard
    • Set or verify the date and time
    • Set or verify the date/time format
  • Configure fax dialing settings
  • Configure general fax send settings
  • Configure fax billing codes
  • Configure default options for fax send jobs
  • Configure fax receive settings
  • Use a fax printing schedule
  • Block incoming faxes
    • Create a blocked-fax list
    • Delete numbers from the blocked-fax list
  • Configure default options for fax receive jobs
  • Fax archiving and forwarding
    • Enable fax archiving
    • Enable fax forwarding
  • Create a speed dial list
  • Add a number to an existing speed dial list
  • Delete a speed dial list
  • Delete a single number from a speed dial list
  • Send a fax by entering numbers manually
  • Send a fax by using a speed dial
  • Search a speed-dial list by name
  • Send a fax by using fax address book numbers
  • Search the fax address book
  • Cancel a fax
  • Use Fax over VoIP networks
  • Fax reports
    • Fax activity log
    • Billing code report
    • Blocked fax list report
    • Speed dial list report
    • Fax call report
• Manage the product
  • Configure IP network settings
    • Printer sharing disclaimer
    • View or change network settings
    • Manually configure IPv4 TCP/IP parameters from the control panel
    • Manually configure IPv6 TCP/IP parameters from the control panel
  • HP Embedded Web Server
    • Open the HP Embedded Web Server
    • HP Embedded Web Server features
      • Information tab
      • General tab
      • Copy/Print tab
      • Scan/Digital Send tab
      • Fax tab (Fax models only)
      • Troubleshooting tab
      • Security tab
      • HP Web Services tab
      • Networking tab
      • Other Links list
  • HP Utility (Mac OS X)
    • Open HP Utility
    • HP Utility features
  • Use HP Web Jetadmin software
  • Economy settings
    • Print with EconoMode
    • Optimize speed or energy use
    • Set sleep mode
    • Set the sleep schedule
  • Product security features
    • Security statements
    • IP Security
    • Sign in to the product
    • Assign a system password
    • Encryption support: HP High-Performance Secure Hard Disks
    • Lock the formatter cage
  • Upgrade the product firmware
• Solve problems
  • Solve problems checklist
  • Factors that affect product performance
  • Restore factory-set defaults
  • Control-panel help
  • Paper feeds incorrectly or becomes jammed
    • The product does not pick up paper
    • The product picks up multiple sheets of paper
    • The document feeder jams, skews, or picks up multiple sheets of paper
    • Prevent paper jams
  • Clear jams
    • Jam locations
    • Auto-navigation for clearing jams
    • Clear jams in the document feeder
    • Clear jams in the output-bin area
    • Clear jams in the stapler/stacker
    • Clear staple jams
    • Clear jams in Tray 1
    • Clear jams in Tray 2 or Tray 3
    • Clear jams in the 500-sheet trays
    • Clear jams in the 3,500-sheet high-capacity tray
    • Clear jams from the toner-cartridge area
    • Clear jams in the fuser
    • Clear jams from the duplexer
  • Change jam recovery
  • Improve print quality
    • Print from a different software program
    • Set the paper-type setting for the print job
      • Check the paper type setting (Windows)
      • Check the paper type setting (Mac OS X)
    • Check the toner-cartridge status
    • Print a cleaning page
    • Visually inspect the toner cartridge
    • Check paper and the printing environment
      • Use paper that meets HP specifications
      • Check the environment
    • Check the EconoMode settings
    • Try a different print driver
    • Set the individual tray alignment
  • Improve copy quality
    • Check the scanner glass for dirt or smudges
    • Calibrate the scanner
    • Check the paper settings
      • Check the paper size and type configuration
      • Select the tray to use for the copy
    • Check the image-adjustment settings
    • Optimize copy quality for text or pictures
    • Edge-to-edge copying
    • Clean the pickup rollers and separation pad in the document feeder
  • Improve scan quality
    • Check the scanner glass for dirt or smudges
    • Check the resolution settings
    • Check the image-adjustment settings
    • Optimize scan quality for text or pictures
    • Check the output-quality settings
    • Clean the pickup rollers and separation pad in the document feeder
  • Improve fax quality
    • Check the scanner glass for dirt or smudges
    • Check the send-fax resolution settings
    • Check the image-adjustment settings
    • Optimize fax quality for text or pictures
    • Check the error-correction settings
    • Send to a different fax machine
    • Clean the pickup rollers and separation pad in the document feeder
    • Check the fit-to-page setting
    • Check the sender's fax machine
  • The product does not print or it prints slowly
    • The product does not print
    • The product prints slowly
  • Solve easy-access USB printing problems
    • The Retrieve from USB menu does not open when you insert the USB flash drive
    • The file does not print from the USB flash drive
    • The file that you want to print is not listed in the Retrieve from USB menu
  • Solve USB connection problems
  • Solve wired network problems
    • The product has a poor physical connection
    • The computer is using the incorrect IP address for the product
    • The computer is unable to communicate with the product
    • The product is using incorrect link and duplex settings for the network
    • New software programs might be causing compatibility problems
    • The computer or workstation might be set up incorrectly
    • The product is disabled, or other network settings are incorrect
  • Solve fax problems
    • Checklist for solving fax problems
      • What type of phone line are you using?
      • Are you using a surge-protection device?
      • Are you using a phone company voice-messaging service or an answering machine?
      • Does your phone line have a call-waiting feature?
    • Check fax accessory status
    • General fax problems
    • Use Fax over VoIP networks
    • Problems with receiving faxes
    • Problems with sending faxes
    • Fax error codes
    • Fax error messages on the product control panel
      • Send-fax messages
      • Receive-fax messages
    • Service settings
      • Settings in the Troubleshooting menu
  • Solve product software problems (Windows)
    • A print driver for the product is not visible in the Printer folder
    • An error message was displayed during the software installation
    • The product is in Ready mode, but nothing prints
  • Solve product software problems (Mac OS X)
    • The product name does not appear in the product list in the Print & Fax or the Print & Scan list
    • A print job was not sent to the product that you wanted
    • When connected with a USB cable, the product does not appear in the Print & Fax or the Print & Scan ...
  • Remove software (Windows)
  • Remove the print driver (Mac OS X)
• Index