AirSep 20626704-C1 - Manual (Page 18)

18 — 20626704 C (English)
Other Alarm Conditions
Symptom Possible Cause Your Action
While in pulse mode,
the compressor speeds
up and the pulse mode
LED flashes quickly for
15 seconds. The Eclipse is unable
to detect the user’s
breathing effort. See
page 17 for pulse
mode information.
1) Pulse mode may not work correctly if the user has any condition that causes blocked/restricted nasal
passages. (Illness, deviated septum, etc.)
2) Ensure cannula is no longer than 7 feet in length.
3) Ensure that there are no kinks or blockage in cannula tubing.
4) If a humidifier bottle is connected, remove the humidifier bottle and connect cannula directly to outlet
port. Pulse mode will not work with a humidifier bottle installed.
5) If the condition persists, contact your healthcare provider.
Power Cartridge is
draining while plugged
in to AC/DC power
supply The Eclipse is not
receiving power from
the attached power
supply.
1) Verify that the outlet is providing power. Do not connect the power supply to a dimmer circuit or a
power strip.
2) Check that cable connections on power supplies are secure to the wall/vehicle and concentrator. If
using the AC power supply, check the cable connection on the power supply transformer as well.
3) Ensure that the power verification lights are on.
- There will be a green light on the power supply box.
- There will be a green light on the Eclipse concentrator control panel in the shape of a power cord.
4) If power verification LEDs are not lit, remove all connections of the power supply for 20 seconds and
reconnect.
5) If the condition persists, contact your healthcare provider.
The Power Cartridge
(battery) charge is not
lasting as long as it
should.
The power cartridge
was not fully charged
1) Connect to AC power to recharge the battery. Verify that the battery charges for 2-5 hours and the
battery icon is full and not flashing before use.
2) Refer to the actions for “Power Cartridge is Not Charging” Symptom below.
The Eclipse was not
operating at the antici-
pated flow rate. 1) Ensure that you are using the flow rate prescribed by your physician and that pulse or continuous flow
is being used as required.
The power cartridge
is not preforming to
specifications.
1) Attempt to drain the battery cartridge completely. Do this by running the Eclipse on battery power
until the machine shuts off completely. Then remove the battery and allow it to cool for approximately
30 minutes. After this time, re-insert the battery in the Eclipse and recharge it using AC power.
2) If the battery still does not last as long as it should after following step 1, contact your healthcare
provider.
The Power Cartridge
(battery) is not
charging.
The Eclipse is not
receiving external AC
power to charge the
battery.
1) Verify that the outlet is providing power. Do not connect the power supply to a dimmer circuit or a
power strip.
2) Check that cable connections on power supplies are secure to the wall/vehicle and concentrator. If
using the AC power supply, check the cable connection on the power supply transformer as well.
3) Ensure that the power verification lights are on.
- There will be a green light on the power supply box.
- There will be a green light on the Eclipse concentrator control panel in the shape of a power cord.
4) If power verification LEDs are not lit, remove all connections of the power supply for 20 seconds and
reconnect.
5) If the condition persists, contact your healthcare provider.
The Eclipse is not
properly commu-
nicating the power
cartridge to charge it.
1) Remove power cartridge and re-install to ensure that it is secure in the concentrator.
2) Inspect the Eclipse for a solid yellow light when the battery is installed or a flashing battery icon when
attempting to charge. If either of these symptoms is present, continue to step 3
3) If possible, install a separate power cartridge in the Eclipse. If the replacement cartridge works prop-
erly, then the original cartridge needs to be replaced.
4) If this problem persists contact healthcare provider.
The Eclipse beeps 3
times when it is first
powered on. The internal battery
that powers the
alarms is low 1) Contact your healthcare provider.