AltiGen comm AltiServ TM 4.5 - Manual (Page 13)

6 AltiServ User Guide
On each Quantum board, the extensions assigned to the board can be
involved in a maximum of 3 different conferences. For example, if
extensions 101–110 are all on the same board, 101, 105, and 107 could be
involved in one conference call, while 104 and 108 were on another, and
109 and 102 were on a third call.
Depending on the type of board, each Quantum board could run up to 4, 8,
or 12 extensions. There is no limit to conferencing extensions from the
same board.
For all conferences on a single board, the system allows up to 4 extensions
total from any of the other boards, in any combination, at any one time.
For example, if Conference #1 includes 4 extensions from other boards,
Conference #2 and #3 cannot have any. If Conference #1 includes only 2
extensions from other boards, 2 other extensions could be used by
Conference #2 or #3.
If these limits are reached, the system rejects attempts to conference
additional parties to the call.
Consultation
To place the caller on hold and speak with a person at another
extension:
1. Press FLASH and dial the extension number of the person you wish to
speak with.
2. When you are finished, press FLASH again to disconnect the
consultation and return to the original caller.
Call Park
You can park calls and then pick them up at your current station or another
one. After a time-out period—set in the AltiWare Administrator—parked
calls ring the extension at which they are parked.
To park calls:
1. Do one of the following:
• To park the call at the current extension, press FLASH # 31 and
hang up.