Sending messages – AltiGen comm AltiServ TM 4.5 User Manual

Page 37

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30

AltiServ User Guide

cellular service provider does not confirm to standard ringback tones. To
work around this problem, instruct users to append a few commas (,) to the
outcall (cellular) number when entering it. One comma provides a one
second pause.

Sending Messages

To send a message:

1.

At the Main Menu, press 3.

2.

Record your message and press # when finished.

If you need to re-record the message, press * when prompted.

3.

Select a destination by entering one of the following:

• destination extension number

# to enter destination extension by name. Enter last name followed

by the first name and press # when finished. (Use 1 for “Q” and
“Z”.)

01 followed by a personal Distribution List number to send a

message to a personal distribution list. See “Using Distribution
Lists” on page 36 for information on setting up distribution lists in
the AltiGen Voice Mail System. You can also set them up in
AltiView.

02 followed by a system Distribution List number to send a message

to a system distribution list. System distributions are set up by the
system administrator.

4.

After selecting the destination, press one of the following:

# to send immediately

1 for delivery options, then 1 for urgent delivery, or 2 for future

delivery. Urgent messages are placed at the beginning in the queue
of new messages to be heard, before other non-urgent messages.

2 to re-enter a destination as in step 3.

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