AltiGen comm AltiServ TM 4.5 - Manual (Page 16)

AltiServ User Guide 9
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Account Codes
The supervisor can create or assign codes that will enable or force users to
assign outgoing calls to particular codes for billing, tracking or forecasting
purposes.
When this option is enabled, after the user enters outgoing call digits, the
system will prompt the user for an account code before allowing the
outgoing call to proceed.
System Callback
You can have AltiServ call you at a remote location. This is useful for
mobile users who don’t want to accrue expensive toll charges while
traveling, especially from international locations where there is no access
to toll-free numbers.
In order to access this feature, System Callback must be configured in the
Auto Attendant by the system administrator.
To use the System Callback feature:
1. Call the AltiServ system you want to call you back.
2. Using the Auto Attendant, select the System Callback option.
3. When prompted, enter your extension number and password.
4. Enter the number for AltiServ to call you back and press # at the end
of the number. When you enter the number, it should be exactly as
AltiServ will dial it back; enter a 1 and the area code if it is a long
distance number or 011 and the country code if it is an international
number. You do not need to enter an outside line access digit (e.g. 9).
5. Hang up. AltiServ will call you back at the number you specified.
6. When prompted, enter your password. At successful login, you are
connected to the Auto Attendant.