Printing quality problems – Samsung SCX-5639FR-XAA User Manual

Page 317

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Printing quality problems

157

6. Troubleshooting

Wrinkles or creases

• Ensure that the paper is loaded properly.

• Check the paper type and quality.

• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.

Back of printouts are dirty

• Check for leaking toner. Clean the inside of the machine.

Solid color or black pages

• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.

• The toner cartridge may be defective. Remove the toner cartridge and install a new one.

• The machine may require repairing. Contact a service representative.

Condition

Suggested solutions

A

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