Alto-Shaam 12.18ESG User Manual

Page 28

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G A S C O M B I T H E R M

I N S T A L L A T I O N M A N U A L

#MN-28898

PG

. 26

E R R O R C O D E S

®

C O M B I T HE R M

Error

Code

Display Shows

When does the error occur?

Possible reason

E13

Excess Steam Gen Temp

ES units only:
Activated if the temperature of the steam
generator probe (B-4) is higher than 248°F
(120°C) for 26 seconds.

• Problem with water level probe.

• Scale build-up inside steam generator.

• Steam element contactor is stuck.

• Connection issue with B-4 probe.

• Faulty B-4 probe.

ESi units only:

Activated if the position of personality
jumper on X-3 is incorrect.

• Jumper on X-3 is improperly positioned.

Should be between 2-8 or, if it is a smoker,
between 2-9.

Activated if the position of B-4 jumper is
incorrect.

• Jumper on X-6a is improperly positioned.

Should be between 13-14.

E15

Excess Condensate Temp

Activated if the temperature of the
condensate probe (B-3) is higher than 212°F
(100°C) for 26 seconds.

• Water supply is shut off.

• Faulty or plugged solenoid valve (Y-2).

• Connection issue at B-3 probe.

• Faulty B-3 probe.

E21

Oven Probe Fault

Activated if oven temperature probe (N-6) is
interrupted.

• Connection issue at N-6 probe.

• Faulty N-6 probe.

E22

Core Temp Probe Fault

Activated if cooking in Core Temp mode and
the CTC sensor measures an excessive
temperature.

• CTC sensor is damaged.

• 4-point CTC sensor is activated, but 1-point

CTC sensor is installed.

• Cable connection of CTC sensor is damaged.

• Hardware problem on control unit (SM).

E23

Steam Gen Probe Fault

ES units only:
Activated if the steam generator probe (B-4)
is interrupted.

ESi units only:

Activated if the position of personality
jumper on X-3 is incorrect.

Activated if the position of B-4 jumper is
incorrect.

• Connection issue at B-4 probe.

• Faulty B-4 probe.

• Jumper on X-3 is improperly positioned.

Should be between 2-8 or, if it is a smoker,
between 2-9.

• Jumper on X-6a is improperly positioned.

Should be between 13-14.

E24

Bypass Probe Fault

Activated if the bypass probe (B-5) is
interrupted.

• Connection issue at B-5 probe.

• Faulty B-5 probe.

E25

Condensate Probe Fault

Activated if the condensate probe (B-3) is
interrupted.

• Connection issue at B-3 probe.

• Faulty B-3 probe.

E26

Steam Gen Safety Probe
Fault

Activated if the steam generator safety probe
(N-8) is interrupted.

• Connection issue at N-8 probe.

• Faulty N-8 probe.

E27

Excess Steam Gen Safety
Temp

ES units only:
Activated if the steam generator safety probe
(N-8) measures a temperature in excess of
266°F (130°C).

• Problem with water level probe.

• Scale build-up inside steam generator.

• Steam element contactor is stuck.

• Connection issue with N-8 probe.

• Faulty N-8 probe.

ESi units only:

Activated if the position of N-8 jumper is
incorrect.

• Jumper on X-6b is improperly positioned.

Should be between 1-2.

ERROR CODES AND REASONS (continued)

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