Alto-Shaam 12.18ESG User Manual

Page 29

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G A S C O M B I T H E R M

I N S T A L L A T I O N M A N U A L

#MN-28898

PG

. 27

E R R O R C O D E S

®

C O M B I T HE R M

ERROR CODES AND REASONS (continued)

Error

Code

Display Shows

When does the error occur?

Possible reason

E29

Probe Short to Frame

Activated if one or more of the temperature
sensors were connected to GND for 5
seconds.

• Connection issue at any of the temperature

sensors.

• Temperature sensor shorted to

ground/faulty.

E34

DE (Drain) Pump Failure

Activated if water level did not drop below
the low level sensor in the generator during a
steam generator flush.

• Problem with water level probe.

• Scale build-up inside steam generator.

• Scale plugging drain pump.

• Faulty drain pump.

E35

Venting Error

Activated when vent switch reads open (vent
closed) when it should be closed (vent open),
or when it reads closed (vent open) when it
should be open (vent closed).

• Alignment issue between motor cam and

micro switch.

• Connection issue at micro switch.

• Connection issue at control.

• Faulty vent switch.

• Faulty vent motor.

E36

Steam Temp High

Activated when oven temperature probe (N-6)
measures a temperature in excess of 395°F
(202°C) when running in Steam or Combi
mode.

• Water supply is shut off while unit is running

in Steam or Combi mode.

• Plugged or faulty Y-1 solenoid.

• Obstruction between Y-01 solenoid and

water inlet.

E80

ID Error

Control is unable to detect whether unit is
gas or electric.

• Connection issue at X-3 personality jumper.

• Faulty control.

E81

Program Memory Error

Temperature value or time value of a program
step is not allowed.

• Program was generated in °C and control

has been switched to °F.

• Program was generated in °F and control

has been switched to °C.

E82

WP Error

Temperature value or time value of current
cooking algorithm is out of allowed array.

• Delete program and reinstall.

E83

Algo Error

Cooking algorithm sent by operating module
(BM) is unknown to control unit (SM).

• Software versions of control unit and

operating module are incompatible.

• Software error in operating module.

E96

Connection Error

No or bad communication between control
unit (SM) and operating module (BM).

• Connection issue at ribbon cable on display

or relay board.

• Faulty ribbon cable.

• Software versions of control unit and

operating module are incompatible.

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