Problems sharing the printer, Problems sharing the printer -48 – Axis Communications LBP 5200 User Manual

Page 363

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Installation Problems

7-48

T

roub

leshooting

7

Cause 3

The USB cable is not connected properly.

Remedy

Make sure that the printer and computer are connected with the USB cable
properly.

Cause 4

An unsuitable USB cable is being used.

Remedy

Use a USB cable that matches the USB interface on the printer. The USB
interface on this printer is USB 2.0 High-Speed (Windows 2000/XP/Server 2003
only), USB Full-Speed (USB 1.1 equivalent).

[Local printer attached to this computer]* cannot be selected in the [Add Printer Wizard]
dialog box (Windows 2000/XP/Server 2003).

Cause

Installation was performed by a user who is not a member of the Administrators
group.

Remedy

CAPT (Canon Advanced Printing Technology) software needs to be installed by
a member of the Administrators group. Have a user with the correct permissions
install the software.

* On Windows 2000, this becomes [Local Printer].

Problems sharing the printer

The print server to connect to cannot be found.

Cause 1

The print server has not been started up.

Remedy

Start up the print server.

Cause 2

The printer is not configured as a shared printer.

Remedy

Update the printer as a shared printer in the [Printer Properties] dialog box.

Cause 3

The user does not have permission to access the print server or printer.

Remedy

Ask your network administrator to change the user permissions.

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