Appendices, A: trouble shooting, Trouble shooting – APPLIED ENGINEERING RamKeeper User Manual

Page 62: Appendix

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APPENDIX

A

Trouble Shooting

This section includes a few methods of working around
problems that you may encounter.

Cards are not retaining stored files

Open the computer and see if both LED lights are
on.

If the LED closest to the back edge of the card
is not on, check the transformer wall
connection as well as the card connection.
Are both plugged in?

If the other LED is off, make sure that the
wires are connected to both terminals of the
battery, positive to positive, negative to
negative. Make sure that the two-pin female
connector is attached correctly--wires feeding
toward the bottom of the card.

Test cards individually using the testing methods
provided with each card.

Verify that any RAM chips added to the memory
cards meet manufacturers specifications.

Battery not holding charge

Make sure your wall transformer is not plugged
into a switch controlled socket or a dimmer
switch. If it is, any time you turn off the switch
(or turn down the dimmer) the RamKeeper is
getting its power from the battery.

Using a transformer other than the one supplied
with the RamKeeper may cause your card not to
work properly or your battery not to recharge as it
should.

In an area that has a lot of power outages

You may need additional battery backup time.
You can increase the battery backup time of your
Gel/Cell by linking several Gel/Cell batteries
together. You can purchase additional Gel/Cell
batteries from Applied Engineering Sales.

Appendix A - Trouble Shooting 53

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