Troubleshooting – AT&T E1828B User Manual

Page 53

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50

Appendix

CAN’T CONNECT
displays on my
cordless handset

• Place the cordless handset in telephone base for one

minute to allow the cordless handset and base to resyn-

chronize channels.

• Move the cordless handset closer to the telephone base.

It might have moved out of range.

• If the cordless handset is in its charger and the CHARGE

light does not come on, refer to The CHARGE light is off

in this troubleshooting guide.

• Reset the base. Unplug the telephone’s electrical power.

Wait for 15 seconds then plug it back in. Allow up to one

minute for the cordless handset and base to reset.

• Other electronic products can cause interference with your

cordless telephone. Try installing your telephone as far

Troubleshooting

M y c o r d l e s s
handset beeps
five times and
is not perform-
ing normally

• Make sure the power cord is securely plugged into the

base. Plug the telephone into a different, working electri-

cal outlet not controlled by a wall switch.

• Move the cordless handset closer to the telephone base.

You might have moved out of range.

• Reset the telephone base. Unplug the telephone’s elec-

trical power. Wait for 15 seconds then plug it back in.

Allow up to one minute for the cordless handset and base

to reset.

Other electronic products can cause interference to your

cordless phone. Try installing your telephone as far away

from these types of electronic devices as possible: wire-

less routers, radios, radio towers, pager towers, cellular

telephones, intercoms, room monitors, televisions, per-

sonal computers, kitchen appliances and other cordless

telephones.

• If the other telephones in your home are having the

same problem, the problem is in your wiring or local

service. Contact your local telephone company (charges

may apply).

• Eliminate any background noise. Noise from a television,

radio or other appliance may cause the telephone to not

dial out properly. If you cannot eliminate the background

noise, first try muting the cordless handset before dialing,

or dialing from another room in your home with less

background noise.

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