Why does my phone display "bad encrypted config, Troubleshooting solutions – Aastra Telecom 9480i CT User Manual

Page 272

Advertising
background image

262

Model 9480i CT IP Phone User Guide

Troubleshooting Solutions

1. Click Operation->User Password.

2. In the "Current Password" field, enter the current user password.

3. In the "New Password" field, enter the new user password.

4. In the "Password Confirm" field, enter the new user password again.

5. Click

to save your changes.

For information about changing your password, see

“User Password”

on

page 51

.

Why does my phone display "Bad Encrypted Config"?

The IP phone displays "Bad Encrypted Config" because encrypted configuration files are
enabled but the decryption process has failed.

Report this error to your System Administrator.

Aastra Web UI

Note:

By default, the user name is “user” (not case sensitive) and the password

field is left blank. If you have forgotten your password, contact your System
Administrator for assistance.

Advertising