State-based softkey, Line keys and softkeys – Aastra Telecom 9480i CT User Manual

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Model 9480i CT IP Phone User Guide

Line Keys and Softkeys

Keys can also be set up to quickly to access features such as Call Return (*69) or Voicemail.

State-Based Softkey

On the 9480i CT softkeys, you can configure a specific state to display when a softkey is being
used.

The following table describes the states available to configure for the softkeys.

The following table identifies the applicable default states for each softkey type on the IP phone.

Note: Quick access features like Call Return and Voicemail must first be configured on

your PBX in order to work on your phone. See your System Administrator for more
information.

State

Description

idle

The phone is not being used.

connected

The current line is in an active call (or the call is on hold).

incoming

The phone is ringing.

outgoing

The user is dialing a number, or the far-end is ringing.

busy

The current line is busy because the line is in use or the line is set as “Do Not Disturb”.

Softkey Type

Default States

None

All states disabled.

Line

idle, connected, incoming, outgoing, busy

Speeddial

idle, connected, incoming, outgoing, busy

DND

idle, connected, incoming, outgoing, busy

BLF

idle, connected, incoming, outgoing, busy

BLF List

idle, connected, incoming, outgoing, busy

Auto Call Distribution (ACD)

idle

Directed Call Pickup (DCP)

Group Call Pickup (GCP)

idle, connected, incoming, outgoing, busy

Softkeys

(state-based)

WebApps

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