General information, Electronics warranty – AEM 30-6905 Universal Programmable EMS-4 User Manual
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Page 6 of 279 EMS-4 Install and Tuning Guide_Rev 1.6
General Information
READ AND UNDERSTAND THESE INSTRUCTIONS BEFORE ATTEMPTING TO INSTALL THIS
PRODUCT. VISIT THE AEM PERFORMANCE ELECTRONICS TECH SUPPORT FORUM AT
ALL CURRENT SOFTWARE AND DOCUMENTATION
IS AVAILABLE ON THIS FORUM.
YOU MAY ALSO CONTACT AEM PERFORMANCE ELECTRONICS TECH SUPPORT AT 1-800-423-
0046 IF YOU HAVE ANY QUESTIONS.
Electronics Warranty
Advanced Engine Management Inc. warrants to the consumer that all AEM Electronics products
will be free from defects in material and workmanship for a period of twelve months from date of
the original purchase. Products that fail within this 12-month warranty period will be repaired or
replaced when determined by AEM that the product failed due to defects in material or
workmanship. This warranty is limited to the repair or replacement of the AEM part. In no event
shall this warranty exceed the original purchase price of the AEM part nor shall AEM be
responsible for special, incidental or consequential damages or cost incurred due to the failure
of this product. Warranty claims to AEM must be transportation prepaid and accompanied with
dated proof of purchase. This warranty applies only to the original purchaser of product and is
non-transferable. All implied warranties shall be limited in duration to the said 12-month
warranty period. Improper use or installation, accident, abuse, unauthorized repairs or
alterations voids this warranty. AEM disclaims any liability for consequential damages due to
breach of any written or implied warranty on all products manufactured by AEM. Warranty
returns will only be accepted by AEM when accompanied by a valid Return Merchandise
Authorization (RMA) number. Product must be received by AEM within 30 days of the date the
RMA is issued.
Please note that before AEM can issue an RMA for any electronic product, it is first necessary
for the installer or end user to contact the tech line at 1-800-423-0046 to discuss the problem.
Most issues can be resolved over the phone. Under no circumstances should a system be
returned or a RMA requested before the above process transpires.
AEM will not be responsible for electronic products that are installed incorrectly, installed in a
non-approved application, misused, or tampered with.
Any AEM electronics product can be returned for repair if it is out of the warranty period. There
is a minimum charge of $50.00 for inspection and diagnosis of AEM electronic parts. Parts used
in the repair of AEM electronic components will be extra. AEM will provide an estimate of repairs
and receive written or electronic authorization before repairs are made to the product.