8 service and support, 1 ads-tec support, 2 company address – ADS-TEC MCR5000 User Manual

Page 34: Ervice and, Upport

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Industrial PCs MCR5000

34

© ads-tec GmbH • Raiffeisenstr.14 • 70771 Leinfelden-Echterdingen

8

S

ERVICE AND

S

UPPORT

ads-tec and appointed partner companies offer you comprehensive maintenance and
support services, ensuring quick and competent support should you have any questions or
concerns with regard to ads-tec products and equipment.

ads-tec products may also be provided and installed by partner companies. Such devices

may have customised configurations. Should any questions arise with regard to such
specific settings and software installations, please contact the system supplier in question

as ads-tec will not be able to reply to such questions.
ads-tec does not provide support services for any device or unit that was not bought
directly from ads-tec. In any such case, maintenance and support is provided solely by the

partner company that supplied the device or unit.

8.1

ADS

-

TEC

S

UPPORT

The ads-tec support team is available for inquiries by direct customers between 8:30am

and 5:00pm, Monday to Friday. The support team can be reached via phone, fax or email.
Tel:

+49 (0) 711 / 45894-500

Fax:

+49 (0) 711 / 45894-990

Email: [email protected]

8.2

C

OMPANY

A

DDRESS

ads-tec
Automation Daten- und Systemtechnik GmbH
Raiffeisenstraße 14
70771 Leinfelden-Echterdingen
Germany

Tel:

+49 (0) 711 / 45894-0

Fax:

+49 (0) 711 / 45894-990

Email:

[email protected]

Web:

www.ads-tec.de

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