RaySafe i2 System - Manual (Page 27)

27
RaySafe i2 System User Manual – troubleshooting
PRObLEm SOLUTION
dose viewer/dose manager does not detect the
cradle • Check the USB connection between the cradle
and the computer.
• Install the cradle driver manually. All the driver
files are located on the installation Cd in the
folder “Cradledriver”. these files are also
copied to the application installation folder
when dose viewer is installed. when windows
detect a connected cradle and the dialog
about driver installation is displayed, select to
use the driver files located on the Cd or in the
application installation folder.
I have forgotten my password Contact your local administrator, who will have to
re-install the software.
Removing a previous version of the dose viewer
application will cause the dose history and the
passwords settings of that version to be deleted.
otHeR USeR MAnUAlS
• dose manager is described in a separate user manual, which can be found from the Help menu in dose
manager.
• dose viewer is described in a separate user manual, which can be found from the Help menu in dose
viewer.
• the dosimeters are described in a quick guide, delivered together with the dosimeter.
• More information about installation and maintenance can be found in the service manual, delivered with
the system.