Dlc/llc troubleshooting, Web browser troubleshooting (tcp/ip) – Brother NC8100H User Manual

Page 141

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CHAPTER 13 TROUBLESHOOTING

13-15

DLC/LLC Troubleshooting


If you are having trouble printing with DLC/LLC, check the
following:

1. Make sure that the DLC/LLC protocol is enabled using either BRAdmin,

a web browser or TELNET.


2. Make sure that the MAC address of the Windows

®

setting is as same as

the print configuration page result.


Web Browser Troubleshooting (TCP/IP)

1. If you can not connect to the Print / Fax server using your web browser

it may be worth checking the Proxy Settings of your browser. Look in
the Exceptions setting and if necessary, type in the IP address of the
Print / Fax server. This will stop your PC from trying to connect to your
ISP or proxy server every time you wish to look at the printer server.

2. Make sure that you are using the proper Web Browser, we recommend

Netscape Navigator version 4.xx or later/ Microsoft Internet Explorer
version 4.xx or later.


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