Rockwell Automation 1747-DU501 SLC 5/05 Processors Firmware/Operating System ControlFLASH Upgrade Installation - Manual (Page 20)

Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
http://www.rockwellautomation.com/support/ , you can find technical manuals, a knowledge base of FAQs,
technical and application notes, sample code and links to software service packs, and a MySupport feature that
you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and troubleshooting, we offer
TechConnect support programs. For more information, contact your local distributor or Rockwell Automation
representative, or visit
http://www.rockwellautomation.com/support/ .
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's
contained in this manual. You can also contact a special Customer Support number for initial help in getting your
product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned, follow these
procedures.
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to
improve this document, complete this form, publication
RA-DU002 , available at
http://www.rockwellautomation.com/literature/ .
Allen-Bradley, Rockwell Automation, SLC, SLC 500, RSLogix 500, ControlFLASH and TechConnect are trademarks of
Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States or Canada 1.440.646.3434
Outside United States or Canada Use the Worldwide Locator at
http://www.rockwellautomation.com/support/americas/phone_en.html , or
contact your local Rockwell Automation representative.
United States Contact your distributor. You must provide a Customer Support case number (call the phone
number above to obtain one) to your distributor to complete the return process.
Outside United States Please contact your local Rockwell Automation representative for the return procedure.
Publication 1747-IN019G-EN-P - December 2011 PN 40071-111-01(7)
Supersedes Publication 1747-IN019F-EN-P - August 2008 Copyright © 2011 Rockwell Automation, Inc. All rights reserved. Printed in Singapore.