E-flite Mystique 2.9m ARF User Manual
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What this Warranty Covers
Horizon Hobby, Inc. (“Horizon”) warrants to the
original purchaser that the product purchased (the
“Product”) will be free from defects in materials and
workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover
(i) cosmetic damage, (ii) damage due to acts of God,
accident, misuse, abuse, negligence, commercial
use, or due to improper use, installation, operation
or maintenance, (iii) modification of or to any part of
the Product, (iv) attempted service by anyone other
than a Horizon Hobby authorized service center, (v)
Product not purchased from an authorized Horizon
dealer, or (vi) Product not compliant with applicable
technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE,
HORIZON MAKES NO OTHER WARRANTY OR
REPRESENTATION, AND HEREBY DISCLAIMS ANY
AND ALL IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE
HAVE DETERMINED THAT THE PRODUCT WILL
SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and
exclusive remedy shall be that Horizon will, at its
option, either (i) service, or (ii) replace, any Product
determined by Horizon to be defective. Horizon
reserves the right to inspect any and all Product(s)
involved in a warranty claim. Service or replacement
decisions are at the sole discretion of Horizon. Proof
of purchase is required for all warranty claims.
SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER’S SOLE AND
EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF
WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Further, in no event shall the
liability of Horizon exceed the individual price of the
Product on which liability is asserted. As Horizon
has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed
nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts
all resulting liability. If you as the purchaser or user
are not prepared to accept the liability associated
with the use of the Product, purchaser is advised to
return the Product immediately in new and unused
condition to the place of purchase.
Law
These terms are governed by Illinois law (without
regard to conflict of law principals). This warranty
gives you specific legal rights, and you may also have
other rights which vary from state to state. Horizon
reserves the right to change or modify this warranty
at any time without notice.
WARRANTY SERVICES
Questions, Assistance and Services
Your local hobby store and/or place of purchase
cannot provide warranty support or service. Once
assembly, setup or use of the Product has been
started, you must contact your local distributor or
Horizon directly. This will enable Horizon to better
answer your questions and service you in the event
that you may need any assistance. For questions
or assistance, please visit our website at www.
horizonhobby.com, submit a Product Support Inquiry,
or call 877.504.0233 toll-free to speak to a Product
Support representative.
Inspection or Services
If this Product needs to be inspected or serviced
and is compliant in the country you live and use the
Product in, please use the Horizon Online Service
Request submission process found on our website
or call Horizon to obtain a Return Merchandise
Authorization (RMA) number. Pack the Product
securely using a shipping carton. Please note
that original boxes may be included, but are not
designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides
tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for merchandise
until it arrives and is accepted at our facility. An
Online Service Request is available athttp://www.
horizonhobby.com/content/_ service-center_render-
service-center. If you do not have internet access,
please contact Horizon Product Support to obtain a
RMA number along with instructions for submitting
your product for service. When calling Horizon, you
will be asked to provide your complete name, street
address, email address and phone number where
you can be reached during business hours. When
sending product into Horizon, please include your
RMA number, a list of the included items and a brief
summary of the problem. A copy of your original sales
receipt must be included for warranty consideration.
Be sure your name, address and RMA number are
clearly written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your
original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met,
your Product will be serviced or replaced free of
charge. Service or replacement decisions are at the
sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty,
service will be completed and payment will be
required without notification or estimate of the
expense unless the expense exceeds 50% of the retail
purchase cost. By submitting the item for service,
you are agreeing to payment of the service without
notification. Service estimates are available upon
request. You must include this request with your
item submitted for service. Non-warranty service
estimates will be billed a minimum of ½ hour of labor.
In addition you will be billed for return freight. Horizon
accepts money orders and cashier’s checks, as well
as Visa, MasterCard, American Express and Discover
cards. By submitting any item to Horizon for service,
you are agreeing to Horizon’s Terms and Conditions
found on our website http://www.horizonhobby.com/
content/_service-center_render-service-center.
NOTICE: Horizon service is limited to Product
compliant in the country of use and ownership. If non-
compliant product is received by Horizon for service, it
will be returned unserviced at the sole expense of the
purchaser.
liMited warranty