Dell PowerVault 124T - Manual (Page 26)

NOTE: It is recommended that all firmware updated be performed with image files located on
the local system hard drive as opposed to a removable media device or network share.
3. Click Upload.
4. Click OK in response to the confirmation box. The autoloader automatically uploads the new code
and processes it to the system.
NOTE: A Microsoft issue may keep a user from updating drive or loader firmware over the RMU
interface. This can occur under Windows Server® 2003 with Service Pack 1 (SP1), or if a user
has installed Microsoft Security Update MS05-019. This problem displays as a 6F Communication
Error message on the front panel with the warning light set. The RMU will continue to report
the autoloader status as Initialization.
For information and a workaround to this problem, go to Microsoft Technical Support Article
898060 . If this problem occurs, the autoloader should be restarted to avoid further
communication errors.
5. Power cycle the loader, then the server firmware update is complete.
NOTE: After firmware update is complete, the unit will report new revision levels to the host on
startup. You may have to reconfigure you host backup software to recognize the updated unit.
Error Logs and Diagnostics Page
From the Error Log and Diagnostics page, you can run various tests on the autoloader. You can also view
error and history logs, test progress, identify the physical unit in a rack, or reset the system.
Viewing Error or History Logs:
1. From any page, click the Diagnostics heading. The Diagnostics screen will be displayed.
2. Under View Error and History Logs, click View Logs. You can also save the logs to a file by clicking
Save Logs. If you save the logs to a file, you must select a destination folder within 60 seconds.
NOTE: Saved logs taken at point of failure are valuable for assessing problems. Service
personnel may request these logs.
Running Diagnostics Tests
A minimum of two cartridges are required to run the diagnostic tests. The diagnostic tests available on the
autoloader include:
Loader - Picker Test
Loader - Magazine Test
Loader - Inventory Test
Random Moves
1. From any page, click the Error Log and Diagnostics heading. The Error Log and Diagnostics screen
will be displayed.
2. In the Diagnostics section, select the diagnostic test that you want to run from the Test drop-down
menu.