Operator control panel error display, Checking for errors – Dell PowerVault 124T User Manual

Page 42

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The application

software reports a

failure locating a

piece of media or fails

to move a piece of

media as requested.

The current host backup

software or autoloader

inventory has been lost.

Use the

Remote Management Unit

tool and verify that

the media is in the expected location internal to the

autoloader.

Using the Remote Management Unit diagnostic tool,

execute the

Loader Inventory Test

test.

Using the Remote Management Unit diagnostic tool,

execute the

Random Moves

test. Note: a minimum of

two pieces of media are required for this test.

Issue an Autoloader Reset either by using the

Remote Management Unit Diagnostic

page

Autoloader Reset or by turning the power off from

the front panel.

Retry inventory within the software application.

Contact

support.dell.com

.

The application

software reports an

error while reading or

writing a piece of

media.

The current media is

defective, or the internal

tape drive needs to be

cleaned.

Try a different piece of media.

Use a cleaning cartridge to clean the internal tape

drive.

Issue an Autoloader Reset either by using the

Remote Management Unit Diagnostic

page

Autoloader Reset, or cycle the power from the front

panel.

Retry the job within the software application.

Contact

support.dell.com

.

Other failures occur.

Refer to

Operator Control Panel Error Display

for

error-specific instruction.

Issue an Autoloader Reset either by using the

Remote Management Unit Diagnostic

page

Autoloader Reset, or by turning the power off from

the front panel LCD.

Contact

support.dell.com

.

Operator Control Panel Error Display

The Operator Control Panel (OCP) is used for operator input, and to display status and error information output.

Errors generated by the autoloader hardware result in error codes unique to the Dell PowerVault 124T. These

errors codes are displayed on the OCP along with a brief description of the error. Further information and

recommended actions for Dell PowerVault 124T error codes can found in

Table 2

.

Errors generated by the internal tape drive are presented in terms of industry standard TapeAlerts. TapeAlerts

are also displayed on the OCP along with a brief description of the error. Further information and recommended

actions for tape drive TapeAlerts can be found in

Table 3

.

Checking for Errors

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