Dell PowerVault 124T - Manual (Page 50)

If all previous steps fail, see Contacting Dell .
A5 Source Element Empty
Verify that the expected source really does not have a cartridge.
Power cycle the autoloader.
Run the Random Moves test from either the Remote Management
Unit (RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two
cartridges present within the autoloader.
If the source is a slot within a magazine, check if the spring
loaded cartridge present flag moves freely when the cartridge is
manually inserted into the magazine.
If the error continues, see Contacting Dell .
A6 Magazine Missing
Verify the magazine or magazine blank is fully inserted into the
autoloader.
Remove and re-insert the magazine.
Try a second magazine if possible.
Power cycle the autoloader.
If the error continues, see Contacting Dell .
A7 Mail Slot Full
Remove any previously ejected media from the mail slot.
Verify that there is no debris or foreign object in the mail slot
opening.
Verify the mail slot door is fully closed.
If the error continues, see Contacting Dell .
A8 Destination Element Full
Verify that the expected destination element already has a
cartridge.
Power cycle the autoloader.
Run the Random Moves test from either the Remote Management
Unit (RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two
cartridges present within the autoloader.
If the destination is a slot within a magazine, check if the spring
loaded cartridge present flag moves freely when the cartridge is
manually inserted into the magazine
If the error continues, see Contacting Dell .
A9 Picker Full
Look in the front of the autoloader and confirm the picker is full.
Execute a Move command from the Operator Control Panel to
move the cartridge from the picker to a location.
Power cycle the autoloader through the front panel.
Run the Random Moves test from either the Remote Management
AA Picker Cartridge Sensor
Error