Mercedes-Benz S-Class 2012 - Manual (Page 447)

Once a connection has been established, the
Call Connected message appears in the
multifunction display.
The COMAND display shows the
Emergency
Call Activated message.
All important information on the emergency
is transmitted, for example:
R
current location of the vehicle (as
determined by the GPS system)
R vehicle identification number
R information on the type of emergency
i If the Emergency Call Activated
message appears in the COMAND display,
you cannot use other COMAND functions.
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Mercedes-Benz
Customer Assistance Center and the vehicle
occupants. If the vehicle occupants respond,
the Mercedes-Benz Customer Assistance
Center attempts to get more information on
the emergency.
i If no vehicle occupant answers, an
ambulance is immediately sent to the
vehicle.
G WARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection to the Mercedes-Benz Customer
Assistance Center was established, then the
mbrace system could not initiate an
emergency call (e.g. the relevant cellular
phone network is not available).
The message
Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i During an emergency call, the
Bluetooth ® connection on the phone is
canceled automatically. After making the
emergency call, the connection is
automatically re-established.
Making an emergency call
X To initiate an emergency call
manually: press cover : briefly to open
it.
X Press SOS button ; briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
X After the emergency call is ended, close
cover :.
G WARNING
If you feel in any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Mercedes-Benz Customer Assistance Center
will automatically contact local emergency
officials with the vehicle's approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
Roadside Assistance button
X Open the stowage compartment under the
armrest (
Y page 433).
Features
445
Stowing and features
Z