Rice Lake OnTrak Truck Scale Data Management - Operation Manual - Manual (Page 46)

42 OnTrak Manual
OnTrak Software Warranty Statement
Rice Lake Weighing Systems (RLWS) warrants that (a) the software will perform in accordance with the
accompanying printed materials for a period of ninety (90) days from the date of receipt. And (b) any hardware
accompanying the software will be free from defects in materials and workmanship under normal use and service
for a period of one (1) year from the date of receipt.
This Limited Warranty is void if failure of the software or hardware has resulted from accident, abuse,
misapplication, or incorrect customer specification. Any replacement software will be warranted for the
remainder of the original warranty period or thirty (30) days, whichever is longer.
If the software fails to conform to these warranties, RLWS will at its option, repair or replace such goods
returned within the warrant period subject to the following conditions:
• Upon discovery by Buyer of such non-conformity, RLWS will be given prompt written notice with a
detailed explanation of the alleged deficiencies.
• Examination of software by RLWS confirms that the non-conformity actually exists, and was not caused
by accident, misuse, neglect, alteration, improper installation, improper repair, improper testing, or
incorrect customer specification. RLWS shall be the sole judge of all alleged non-conformities.
• RLWS will have a reasonable time to repair or replace the software. Buyer is responsible for shipping
charges both ways.
• In no event will RLWS be responsible for travel time or on-location repairs, including assembly or
disassembly of equipment. Nor will RLWS be liable for the cost of any repairs made by others.
THESE WARRANTIES EXCLUDE ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WITHOUT LIMITAION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. NEITHER RLWS NOR DISTRIBUTOR WILL, IN ANY EVENT, BE LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
RLWS AND BUYER AGREE THAT RLWS' SOLE AND EXCLUSIVE LIABILITY HEREUNDER IS
LIMITED TO REPAIR OR REPLACEMENT OF SUCH GOODS. IN ACCEPTING THIS WARRANTY, THE
BUYER WAIVES ANY AND ALL OTHER CLAIMS TO WARRANT.
SHOULD THE SELLER BE OTHER THAN RLWS, THE BUYER AGREES TO LOOK ONLY TO THE
SELLER FOR WARRANTY CLAIMS.
No terms, conditions, understanding or agreements purporting to modify the terms of this warranty shall have
any legal effect unless made in writing and signed by a corporate officer of RLWS and the Buyer.
© 2014 Rice Lake Weighing Systems, Inc. Rice Lake, WI USA. All Rights Reserved.
RICE LAKE WEIGHING SYSTEMS • 230 WEST COLEMAN STREET • RICE LAKE, WISCONSIN 54868 • USA